ijgolding
JUNE 9, 2015
If you have followed my writing for a while, you will be very much aware that I am very proud and passionate Customer Experience Professional (CXP). One of a growing number of ‘specialists’ in the newly recognised professional field, this group of skilled, experienced practitioners is growing in number on a weekly basis.
TechSee
AUGUST 14, 2023
Adrian Swinscoe, Customer experience advisor, author, speaker Adrian is a huge fan of organizations that do great things for their customers and has been helping many achieve their own level of greatness for over 25 years via consulting, writing, speaking workshops, and advisory work. Follow on LinkedIn John R.
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eglobalis
OCTOBER 1, 2017
The CXPA helps customer experience professionals make customer experience management an integral part of how their companies operate and to enable customer experience professionals to embed transformation across their organizations. Workshops of the best CX community around the globe.
COPC
OCTOBER 16, 2023
These differences influence how individuals perceive and approach work — understanding them is vital for effective leadership and organizational growth. During the pandemic, leadership had to adapt to remote work arrangements. This generational divide contributes to the ongoing debate about where work should take place.
Experience Investigators by 360Connext
MARCH 24, 2015
Gina Bhalwalkar , User Experience & Accessibility at Scottrade, led a workshop on Future State Customer Journey Mapping. I am so thankful to hear about more than data and be surrounded by so many dedicated customer experience professionals. But I’ll bet on better experiences for everyone.
Customer Guru
AUGUST 8, 2018
He has extensive experience in retail, wholesale, franchising, and small business and has a strong belief in positive customer experience. She has over 16 years of experience in areas of market research, program management, marketing, instructional design, and training. Aimee Lucas Follow @Aimee_Lucas.
Oracle
MARCH 1, 2021
If we’re living in the golden age of streaming, Bozoma Saint John is one of the forces building that consumer experience. Before joining the streaming service, she held leadership roles at several companies, including Uber, Apple, PepsiCo, and Endeavor. Bozoma serves as the Global CMO at Netflix. Well, here it is!! Let’s go!!!
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