CSM Magazine

SEPTEMBER 8, 2023

As of 2022, global e-commerce sales surpassed $5.7 Gamified Loyalty Programs The world loves games, and e-commerce is no exception. Besides the evident entertainment value, interactive content plays another vital role—it’s a treasure trove of insights. trillion, underlining the sector’s explosive growth.

E Commerce 52

E Commerce Loyalty Engagement Customer Engagement 52

BirdEye

OCTOBER 27, 2023

Steering these leads through the sales funnel and turning them into new customers is the lifeblood of any business, as it fuels growth and revenue. As a business leader, whether you run a large enterprise or a local business, learning customer acquisition strategies and retention methods to improve sales in the long term is very important.

Social Media 58

Social Media Multi-Channel Advertising Customer Retention 58

SurveySensum

SEPTEMBER 21, 2023

In contrast, Company B chose to focus on retaining its existing customer base by introducing loyalty programs. Offer Loyalty Programs for Customer Delight Loyalty programs are like a warm welcome-back hug for your customers. ” The loyalty programs reward your customers for their repeat business.

Customer Retention 52

Customer Retention 2023 Loyalty Programs Travel 52

Currency Alliance

JUNE 1, 2020

to keep entertained and occupied.”[ii]. Loyalty marketing is a mix of science and art, but in its most basic form, loyalty programs are a value exchange. I hate bashing the industry, but a great many loyalty programs still don’t even have this basic equation right. It is making people more deliberate.

Loyalty 72

Loyalty Consumers Marketing Loyalty Programs 72

Currency Alliance

JUNE 16, 2020

While travel and retail brands have made a lot of progress in the last 24 months, the bulk of innovation has come from other consumer sectors – including media businesses, entertainment, and telecoms providers, which in recent years appeared to regard loyalty as a lost cause. Hybrid points programs.

Magazine 52

Magazine Loyalty Innovation 2020 52

BirdEye

DECEMBER 8, 2022

Create entertaining content that will resonate with your followers. Without having to scroll down a page or read thousands of words, viewers can find what they’re looking for in a quick, helpful, or entertaining video in just a few minutes. How to use them: Link to sales and discounts only accessible while the post is available.

Social Media 98

Social Media Brands Entertainment Connections 98

SurveySparrow

SEPTEMBER 27, 2023

Entertainment and Content Recommendations: Streaming platforms and music services leverage big data for content recommendations, keeping users engaged. Enhanced Loyalty Programs Big data helps companies fine-tune their loyalty programs.

Customer Experience 52

Customer Experience E Commerce Loyalty Programs Social Media 52

Currency Alliance

MAY 9, 2019

Building such habits is precisely what loyalty programs do. . The massive potential of loyalty marketing in mobility. Historically, loyalty programs have proven very effective at capturing and retaining share of wallet when customer frequency is high.

Loyalty 56

Loyalty Loyalty Programs Airlines Travel 56

SurveySensum

JULY 4, 2023

In the first quarter of 2023, Amazon reported a significant increase in net sales, amounting to $127.4 Brand Example: Netflix revolutionized the entertainment industry by understanding the evolving preferences and viewing habits of customers, including the importance of effective web design. Are they facing any difficulties?

Customer Satisfaction 52

Customer Satisfaction Social Media Touchpoint Feedback 52

SurveySensum

JULY 4, 2023

In the first quarter of 2023, Amazon reported a significant increase in net sales, amounting to $127.4 Brand Example: Netflix revolutionized the entertainment industry by understanding the evolving preferences and viewing habits of customers. They really know how to engage with their users in a lighthearted and entertaining way.

Customer Satisfaction 52

Customer Satisfaction Social Media Touchpoint Feedback 52

BirdEye

DECEMBER 8, 2023

Customer loyalty programs: Implement loyalty programs rewarding repeat customers with discounts or exclusive offers. Make it humorous: Create funny commercials that entertain while emphasizing the importance of clean carpets. Click on the banner to get started.

Marketing 58

Marketing Social Media Advertising B2B 58

Currency Alliance

JUNE 19, 2019

Independent of individual program achievements, the most important development across the industry has not been in individual technological triumphs, but a hastening structural shift in how brands understand and approach the purpose of their loyalty programs. ING Direct is one of those brands. Kudos to them.

Magazine 49

Magazine Loyalty 2019 Loyalty Programs 49

Currency Alliance

FEBRUARY 26, 2019

Having benchmarked and talked to hundreds of loyalty programs in the past few months, what we think program leaders ought to be doing during the next 3-6 months is preparing a plan to realign their loyalty program design with the broader business strategy and core value propositions. Customer data: maximize ROI.

Loyalty 45

Loyalty 2019 Loyalty Programs Hotels 45

Currency Alliance

AUGUST 16, 2019

Loyalty programs once enabled relatively personalized marketing. Partners enable two things, in your loyalty program: capturing data to identify the highly personal ‘something extra’ which incentivizes customers to shop your brand, rather than a competitor’s. The partner mix, therefore, must be revisited.

Loyalty 40

Loyalty Insights Brands Loyalty Programs 40

Up Your Service

MAY 3, 2017

Turning loyalty members into evangelists. In its 2017 travel and hospitality outlook, Deloitte predicts that customer experience will make a much bigger impact than loyalty programs on customer retention. Although this isn’t a direct sale of an Allegiant product or service, they still take a cut of the revenue.

Hospitality 74

Hospitality Travel Brands Airlines 74

Think Customers

NOVEMBER 18, 2019

These are the “I want [fill in the blank] moments” where consumers are looking for information, entertainment, assistance, or something else. She appreciated that the store still cared about her months after making the sale. Loyalty program data. Purchase history (both online and in-store).

Customer Journey Mapping 40

Customer Journey Mapping Omnichannel Measurement Consumers 40

C Space

MAY 20, 2020

Online sales have been a bright spot for small businesses. At Etsy , where solo entrepreneurs have been knitting fabric face masks and baking pastries for sale, revenue has doubled from three years ago. Facebook is also working to integrate loyalty programs. There have been an estimated 4.6m

2020 52

2020 Brands E Commerce Airlines 52

Retently

MARCH 18, 2019

For example, the biggest initial selling point of Netflix was its simplicity – a great online entertainment service that saved you time. Amazon has invested plenty of resources into making its sales, shipping, and return processes as simple and reliable as possible. That trend continues to this day.

Net Promoter Score 133

Net Promoter Score NPS Customer Retention Loyalty 133

Qualtrics

JUNE 26, 2020

Koç Holding is the largest industrial conglomerate of Turkey, including 60 factories along with sales and marketing offices in more than 40 countries. The loyalty program provides functional and emotional benefits partnering with more than 200 leader brands. Now, let us show you the findings and actions of Koç Holding in detail.

Sports 46

Sports Hospitality Loyalty Programs E-support 46

Qualtrics

DECEMBER 3, 2019

After all, every brand competing for market share will be offering some type of sale. Or you could join forces with loyalty programs to offer point incentives. Offering that little bit extra ensured customers chose Woolworths over its competitors, and provided a small momento to keep the kids entertained.

Retail 26

Retail E Commerce Multi-Channel Loyalty Programs 26