how-to-simplify-your-employees-onboarding-process-by-using-transcription 
CSM Magazine
SEPTEMBER 12, 2022
The onboarding process is an integral component of the new hire’s experience since it establishes the foundation for the future and the working relationship between you and the employee. The value of a robust onboarding process for integrating new hires into the company is hard to overstate.
Inbenta
DECEMBER 14, 2021
According to a 2021 report, 50% of customers rank digital communications as a high priority (but only 17% of insurers use them). And chatbots that harness artificial intelligence (AI) and natural language processing (NLP) present a huge opportunity. Chatbot use cases for policyholders. Policyholders are in control.
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Russel Lolacher
JANUARY 10, 2023
how to look differently in preparing students for their careers. how a challenge mindset can help you focus on your career. “I want [anyone listening] to look forward to how they can change and how they can grow in their aspirational story, instead of doubling down on who they were in the past. . JP Michel.
Kustomer
MAY 26, 2020
Why Use the Word “Cult” with Customer Service? The Five Cults, or Phases, for Customers and Employees. Additionally, Shep relates these phases to employees as well as customers. To understand how it is possible, Shep defines amazement as being “consistently better than average.” Listen to the full episode below.
Retently
MARCH 26, 2024
Whether you need more affordable pricing, specialized features, or differing levels of complexity, our guide dives into the top survey solutions vying for your attention. Key Takeaways: The right tool is the one that aligns seamlessly with your objectives. Choosing a survey tool is about more than just the immediate benefits.
SmartKarrot
NOVEMBER 2, 2020
In this mix, it is necessary to find efficient ways to sustain your business. In this context, we reached out to business owners, influencers, startup founders to know what customer retention tactics they are using in the coronavirus pandemic. Offer discounts to your long-term clients whenever it is viable.
RapportBoost
NOVEMBER 5, 2018
The full transcript is below, as well as the archived recording. We welcome your feedback. . Nicholas Rodriguez : Thanks for joining us for our first section of our Moving to the Cloud webinar series presented by Customer Experience Update and Customer Contact Central, sponsored by Mitel. Take a listen!
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