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This is Digital, Special Episode: Best of Season 1

West Monroe

Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. Our host, Rissa Reddan, shares her takeaways from the 14 episodes and previews what’s in store for Season 2 of This is Digital. She directly leverages her entrepreneurial spirit and background to innovate and lead.

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This is Digital, Episode 9: Get More Out of Your Data in 2023

West Monroe

Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. What does that mean? What is that role like? I want to kickstart our conversation today with something that we like to ask everyone on our podcastwhat does digital mean to you?

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How You Can Add Value to Your CX with Laurent Pierre, Jr.

Kustomer

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe and Vikas are joined by Laurent Pierre from Microsoft Azure to learn the secrets to making a CX team valuable. Guiding Customers to Solutions Using Empathy. Guiding Customers to Solutions Using Empathy.

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The Future of CX is AI with Dan Watkins and Rose Wang

Kustomer

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe and Vikas are joined by Rose Wang and Dan Watkins from Forethought to learn the secrets to successfully incorporating AI in CX. Listen to the full podcast to learn more. AI really isn’t as scary as you may think it is.

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Working Journey Centric | From Mapping to Management with Jochem van der Veer

Kustomer

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen meets with Jochem van der Veer , the CEO of TheyDo , to learn more about what it means to be a journey-centric CX organization. A new perspective: how a vertical view changes everything.

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Why not why?

C Space

Dr. Nick Coates explains (with a little help from Lewis Carroll) how brands can figure out what they stand for. What do you mean by that?” Why before what. What was Nike thinking?” Why not why? Identity is slippery. In many ways it’s humanity’s central question. Christina Stahlkopf. Christina Stahlkopf , Ph.D.

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This Is Digital, Episode 0: What is the digital mindset?

West Monroe

Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. Email LinkedIn Twitter icon Facebook printer copy Print this page Listen to "What is the Digital Mindset?" About the episode Welcome to This Is Digital, a new podcast from West Monroe. on Spreaker. It's often hectic.

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