services data-and-technology cybersecurity cyber-resiliency 
CSM Magazine
JANUARY 8, 2024
The call came in early Sunday morning: “Our systems are down after a cyber-incident, and we need to get our contact centre back up immediately. This attack took down their on-premise contact centre, resulting in them having no access to critical customer data and communications. It was a nightmare scenario.
West Monroe
OCTOBER 11, 2023
Utilities are acquiring more technologies and becoming more interconnected—making it more important than ever to incorporate IT in decision-making. Many utilities still work in silos where business units (such as engineering, operations, customer service, field operations, IT, etc.) operate with a large degree of autonomy.
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West Monroe
OCTOBER 11, 2023
Utilities are acquiring more technologies and becoming more interconnected—making it more important than ever to incorporate IT in decision-making. Many utilities still work in silos where business units (such as engineering, operations, customer service, field operations, IT, etc.) operate with a large degree of autonomy.
West Monroe
MARCH 7, 2024
Recent cyberattacks by groups like Volt Typhoon, backed by China, have shown how these attacks can have widespread effect—especially on organizations that maintain critical infrastructure, house sensitive data, or provide critical services. The NIST 2.0 There were two notable changes in the NIST CSF 2.0:
West Monroe
FEBRUARY 29, 2024
Providers often lag in cyber and operational resiliency due to underfunded and under-resourced cybersecurity programs, making them easy prey for cybercriminals. In recent weeks, two significant cyberattacks have rocked the healthcare sector, underscoring the ever-present and evolving threat landscape facing healthcare providers.
West Monroe
JANUARY 23, 2022
The utility business model is changing in response to political, environmental, consumer, and cybersecurity pressures. Increasingly frequent and extreme weather events are causing customers to think differently about how they get their energy and what products and services they’re willing to pay for.
transcosmos Information Systems
MARCH 3, 2016
Cybersecurity is a big deal for every company, as a resilient and robust IT infrastructure is the heart and soul of every business operation. This is where managed IT services come in to help you protect your information. This is where managed IT services come in to help you protect your information. Seek out credentials.
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