As Consumers Tighten Wallets, Marketers Can Tighten Customer Relationships
Optimove
OCTOBER 20, 2022
A good way to gather more customer first party data is to engage in a Voice of the Customer (VOC) program. It is really researching probing customers and web visitors as they interact with your brand. A VOC program will also reveal which communication channels your customers prefer. A new era of marketing.
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