CSM Magazine
SEPTEMBER 7, 2022
Learnship , the business language learning solution provider, announced the launch of Sprint Business Skills Customer Care today. The fast-paced, online learning solution helps customer service professionals acquire relevant English vocabulary to better communicate at work. One hour a week of self-paced digital learning content.
Customer Bliss
JULY 18, 2017
Brian Lillie joined Equinix in August 2008 and has been focused on building business value through strategic and innovative product development and information technology initiatives. He had a bit of a head start to engage with fellow C-Suite members and other stakeholders. ” Indeed!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Avaya
JANUARY 24, 2018
Sheila McGee-Smith is a leading communications industry analyst and strategic consultant with a proven track record in new product development, competitive assessment, market research, and sales strategies for customer care solutions and services. An original MiFID was enacted in 2004, prior to the 2008 global financial crisis.
Lumoa
JUNE 23, 2021
Did you know that American businesses risk losing a whopping $494 billion in revenue from poor customer care? In the age of smartphones, where support is only a click away, consumers have massive expectations when it comes to customer service.
Lumoa
JUNE 14, 2023
Another thing that this email makes evident is the witty and engaging tone of voice that Netflix adopts when communicating with customers. By inserting humor , wit, and enthusiasm into their customer interactions, Netflix shows that they are not only listening to customers but also engaging with them on a personal level.
Wootric
FEBRUARY 14, 2019
She has experience in both helping companies understand their employees and customers and identifying what drives retention, satisfaction, engagement, and the overall experience – so that, together, they can design a better experience for all constituents. Why we love Sarang: Sarang’s head of Customer Success at Wootric.
LiveChat
AUGUST 3, 2018
Despite the mind boggling success that the original iPhone enjoyed, Apple went ahead and launched the iPhone 3G just a year later, on July 11, 2008. However, New versions keep your product constantly on top of the customer’s mind. Every time a new line is released, customer engagement skyrockets.
Expert insights. Personalized for you.
52 
Let's personalize your content