2010 Brands Connections Customer Care 
Russel Lolacher
MARCH 2, 2021
In BC, I’m the public service director responsible for the government social media customer care for our ministry, but my dad still doesn’t understand what I do. Our strategy is about putting the customer first. In 2010, the ministry was putting together something that hadn’t existed for them before.
Russel Lolacher
JUNE 29, 2021
First, a Social Media Day definition from NationalDay.com : “World Social Media Day was launched by Mashable on June 30, 2010. Everyone uses social media every day; it’s how we connect with people all over the world in a simple and fast way.” An Overview of your Social Brands. This is your elevator pitch.
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Magellan Solutions
MAY 3, 2022
Being in the front-end, call centers create a direct connection between customers (even prospects) and businesses. To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor.
Magellan Solutions
MAY 6, 2020
Being in the front-end, call centers create a direct connection between customers (even prospects) and businesses. To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor.
Magellan Solutions
JUNE 30, 2019
We already have our laptops and our chunky personal computers back then; but in the very first month of 2010, we saw how this piece of technology dramatically shifted our lives. This lifestyle introduced a brand new form of media — social media. After all, they are also your brand ambassadors in the eyes of your customers.
Storyminers
JULY 6, 2020
His clients range from large, publicly traded companies to leading professional service firms and fast-growth and established small businesses including Apple, Diesel, Freshworks, KFC, Pearson, Shell etc… plus lots of smaller brands and SMEs. A Global Guru poll established him as one of the top ‘Customer Service Gurus’ in the world.
Storyminers
JULY 6, 2020
His clients range from large, publicly traded companies to leading professional service firms and fast-growth and established small businesses including Apple, Diesel, Freshworks, KFC, Pearson, Shell etc… plus lots of smaller brands and SMEs. A Global Guru poll established him as one of the top ‘Customer Service Gurus’ in the world.
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