2010 Brands Connections E-support 
TechSee
JUNE 16, 2022
As companies embrace the digitization of customer support, the new standard is much more than a phone conversation with a call center representative or a visit from a field agent. Roy Atkinson is one of the top influencers in the service and support industry, with an international reputation. Follow on LinkedIn.
NICE inContact
DECEMBER 9, 2015
From its humble beginnings as a hat business founded by German nationals who fled Europe in 1938, to a global corporation with five brands, Columbia Sportswear is made up of real people who are passionate about the outdoors. Columbia Sportswear was in the process of acquiring new offices so supporting these additional locations was important.
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SurveySparrow
MAY 16, 2024
You can change the themes, color, and font and add your brand logo to match the survey, quiz, form, or poll with your website. Plus, they are image—and video-supported. Easily customize it to fit your brand image. 5 (3,085 Reviews) Pros E-signature capability. Yes, that brings us to the next point. G2 Rating: 4.7/5
Hello Customer
JANUARY 6, 2022
Long queues, having to wait for hours to talk to customer support or browsing an old website that you have to refresh every 2 minutes. Customers are surveyed in real-time after interacting with the company or brand. For instance, after making a purchase or receiving assistance from a support team. Download our e-book ??.
Magellan Solutions
MAY 3, 2022
Being in the front-end, call centers create a direct connection between customers (even prospects) and businesses. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Financial Institutions. Utility Sector.
Avaya
JANUARY 29, 2019
After all, customer experience in its simplest definition is measured in the relationship customers have with a brand. With more than 5,000 customers across the world, Avaya IX Workforce Engagement has been helping organizations transform employee and customer engagement since 2010.
Magellan Solutions
MAY 6, 2020
Being in the front-end, call centers create a direct connection between customers (even prospects) and businesses. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Financial Institutions. Utility Sector.
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