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How food retailers can compete against Amazon’s Whole Foods and European grocers

Alida

Contrary to popular belief, Amazon’s biggest competitive advantage is not innovation. If you have a customer-centric culture, that cures a lot of ills,” Bezos said in an interview in 2013. “If If you have a customer-centric culture, that cures a lot of ills,” Bezos said in an interview in 2013.

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The Future of Work: How Companies Are Building Cultures Worker’s Love #nytnewwork

Natalie Petouhof

Tweet Human Capital As a Key Competitive Advantage. Winning leaders have realized the value of a strong and effective culture as a crucial, competitive advantage. The speakers will share research, insights and strategies for building the culture of a company that magnetically attracts the top talent.

Culture 40
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What is a good Net Promoter Score?

Lumoa

A significant change since 2013 when it is the other way around. Digging through the reasons for these changes can be from many factors such as digitalization, the rise of millennials, cancel culture, politics, etc. Scoring nature due to cultural and regional biases. The post What is a good Net Promoter Score?

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Top Three Myths of Hiring Remote Contact Center Agents

NICE inContact

Hiring remote workers can be a competitive advantage for companies, especially contact centers. But there are a lot of misconceptions about remote workers and how they impact a contact center’s productivity and culture. Companies that offer a remote work program report 63% less unscheduled absences ( PGI, 2013 ).

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All LPOs Must Have ISO 27001:2013

Magellan Solutions

LPOs must bear the 27001:2013 or the ISO/ISMS Certification. Why An LPO Needs ISO/ISMS 27001:2013 Certification. Why ISO/ISMS 27001:2013 Certification is a Must for an LPO Provider. ISO/IEC 27001:2013 certification is the golden standard. ISO/IEC 27001:2013 provides globally recognized information security controls.

2013 52
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All LPOs Must Have ISO 27001:2013

Magellan Solutions

Why ISO 27001:2013 Certification is a Must for an LPO Provider. ISO/IEC 27001:2013 certification is the golden standard. ISO/IEC 27001:2013 provides globally recognized information security controls. What are the Benefits of ISO 27001:2013? Build a security-based culture within the organization. Fast and Secure!

2013 52
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5 Business Success Factors (So You’re Ready for Anything!)

C3Centricity

According to the Weather Channel its snowfall broke records in Worcester, MA, although in most other places it fell far below that of other storms from 2013 all the way back to 1978. In just ten simple steps you can turn your trend following into a powerful competitive advantage that will surprise competition and delight your customers.