2021 Competitive Advantage Consumers Innovation 
TechSee
MAY 19, 2021
COVID-19 has resulted in a further increase in demand for service, with a January 2021 survey indicating that 65% of U.S. consumers required assistance during the pandemic. According to Accenture , 75% of consumers are more likely to purchase from a company that knows their name and purchase history.
TechSee
FEBRUARY 21, 2022
In the first ten months of 2021, AI startups worldwide raised more than $50 billion across more than 2,000 deals — surpassing 2020 levels by 55%. There are many ways AI is helping businesses across industries gain a competitive advantage. It seems like everywhere you look, AI is trending. 10 Ways AI Can Transform Your Business.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ShepHyken
SEPTEMBER 10, 2021
She writes about what customers expect from companies in 2021 and what they actually get. Consumers today expect speedier access to services than ever before. Estimations show that about 78% of consumers on a transaction did not choose to make an intended sale. . Expectation: Customers expect innovation.
TechSee
MARCH 17, 2021
If there’s one feeling consumers have grown familiar with in their dealings with the telecom industry, it is – by all accounts – frustration. It’s the same old song and dance, which is probably why the telecom industry consistently ranks as one of the most hated by consumers.
TechSee
MARCH 17, 2021
If there’s one feeling consumers have grown familiar with in their dealings with the telecom industry, it is – by all accounts – frustration. It’s the same old song and dance, which is probably why the telecom industry consistently ranks as one of the most hated by consumers.
Experience Investigators by 360Connext
NOVEMBER 8, 2022
Managers weren’t given expectations around how to innovate around the customer experience. This is how managers and others start seeing opportunities to correct problems faster and innovate in creative ways. Customer Experience Creates a Competitive Advantage. The Adobe and Econsultancy 2021 Digital Trends Report ).
Clarivate
FEBRUARY 10, 2022
As the pandemic persisted throughout 2021, organizations worldwide had to adapt and innovate. Download our report for insights into the South and Southeast Asia innovation landscape. Addressing these issues in recent years has tested resiliency and demonstrated the importance of adaptability and speed in innovation.
Expert insights. Personalized for you.
159 
Let's personalize your content