Top 10 Customer Relationship Management (CRM) Trends for 2021
SmartKarrot
NOVEMBER 20, 2020
Evolving times have led the CRM (customer relationship management) system to boost up from a mere tool to an all-in-all contact management software. As 2021 is knocking on your door, you must brace yourself up for the emerging trends. trillion by the end of the year 2021. Hail the Customer Self-Service .
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