BirdEye

FEBRUARY 12, 2024

In this blog, we’ll explore common approaches to multi-location social media management, key challenges, and proven strategies to streamline efforts and unify your brand voice across all your business’s social presences. Table of contents What is multi-location social media? Siloed reporting prevents holistic insights.

Social Media 57

Social Media Multi-Channel Demo Reference 57

Lumoa

SEPTEMBER 11, 2023

For a company to grow, it needs to convert one-off customers into regular patrons. And the only way to keep them coming back for more is to provide a customer experience that they would like to revisit. In customer experience, as with any other business endeavor, failure to plan is planning to fail.

Definition 83

Definition Customer Experience Net Promoter Score NPS 83

BirdEye

APRIL 26, 2024

This blog post discusses the content creation tools businesses must use to enhance their campaigns. BirdAI is designed to simplify content creation, enabling multi-location businesses to maintain a consistent and engaging online presence. Incorporating them in your blog posts can also help you boost your rankings on organic search.

2024 57

2024 Social Media Multi-Channel E-support 57

SurveySensum

JULY 14, 2020

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. They have not only brought new perspectives on the table but have redefined the customer experience exceptionally!

2020 132

2020 Customer Experience Magazine Consulting 132

Lumoa

APRIL 28, 2024

Every interaction with your business has the power to build or damage the relationship with your customer – and can directly impact your revenue. 78% of customers have backed out of a purchase due to a poor customer experience (CX). If you’re reading this blog post, you are probably one of them.

Feedback 83

Feedback Multi-Channel Consulting Social Media 83

BirdEye

JANUARY 17, 2024

In this blog, you’ll learn what social media approvals are, why having the proper social media post approval process in place is critical, and how to set yourself up for success while managing social profiles for multiple locations. Will content be published on more than one channel and/or by more than one location?

Social Media 107

Social Media Multi-Channel Demo Feedback 107

BirdEye

MARCH 5, 2024

To help you maximize the full potential of social media, this blog explores how to make social media monitor your digital eyes and ears and impress your audience. Key benefits of social media monitoring for multi-location businesses How to develop an effective social media monitoring strategy?

Social Media 57

Social Media Multi-Channel Insights Brands 57

Beyond Philosophy

OCTOBER 28, 2014

All the little parts along the way in your experience are what make a Customer experience Customer-Centric. Putting the Customer first in everything you do applies to every part of your organization, from the way you greet them to the way you bill them. Why Systems Matter to Your Customers.

Net Promoter Score 120

Net Promoter Score Customer Experience Customer Centricity CEM 120

BirdEye

MARCH 4, 2024

In fact, according to Birdeye data , 36% of multi-location marketers send personalized messages to their customers daily. A drip campaign, or drip marketing, is a powerful technique for brands to nurture leads, retain customers, and increase repeat sales. Advanced tools track opens, clicks, and purchases to gauge engagement.

Marketing 109

Marketing Multi-Channel Events Demo 109

BirdEye

FEBRUARY 29, 2024

In this blog, we’ll take a deep look at modern marketing agencies’ unique social media management challenges and share five critical strategies to optimize workflows so you can scale confidently. Employees juggle an increasing number of logins, channels, and workflows. Cross-platform reporting is non-existent.

Social Media 57

Social Media Management Multi-Channel Demo 57

BirdEye

JANUARY 5, 2023

With the rise of social media and customer reviews, an online reputation manager has become an essential role for organizations looking to maintain a positive online presence. Investing in this position can help you attract new customers and protect your brand’s online reputation. What does an online reputation manager do?

Management 98

Management Multi-Channel Social Media Interaction 98

BirdEye

MARCH 1, 2024

Are you a multi-location business struggling with time zone headaches and frustrated customers? Juggling customer calls across different locations and time zones can be a nightmare. Missed calls, confused customers, and a strained support team are just a few of the consequences.

Customer Service 57

Customer Service Multi-Channel Call Recording Social Media 57

transcosmos Information Systems

OCTOBER 22, 2015

Ideally, reading customer service blogs is an essential step to accelerate the success of your business. So here we compiled 20 of the best customer service blogs we follow, and we suggest you subscribe or bookmark to them too, that is, if you haven’t yet! Customer Think. Salesforce Blog. Get Response.

Blog 70

Blog 2015 Customer Service E Commerce 70

BirdEye

MARCH 22, 2023

In this blog post, we’ll discuss the top scheduling tools you can leverage and explore how utilizing the right one can make social media management much more efficient. These tools allow businesses to automate the process of logging into individual social media channels and manually publishing each piece of content.

Social Media 98

Social Media Multi-Channel E-support Management 98

BirdEye

MARCH 8, 2024

This blog post delivers the essential tips and strategies your business requires to elevate your social media presence to new heights. Your social media follower count shows potential customers that you’re a trustworthy business, not a fake/scam account. Table of contents Why do social media followers matter?

Social Media 57

Social Media Multi-Channel E Commerce Engagement 57

BirdEye

JANUARY 25, 2024

Reviews can also be repurposed for various channels and become one of your best marketing tools. Save money Automation is highly cost-effective compared to having a team member manually create social posts featuring customer reviews on an ongoing basis. Reviews are the modern-day word of mouth. Watch the Free Demo Now.

Social Media 109

Social Media Brands Multi-Channel Demo 109

transcosmos Information Systems

OCTOBER 22, 2015

Ideally, reading customer service blogs is an essential step to accelerate the success of your business. So here we compiled 20 of the best customer service blogs we follow, and we suggest you subscribe or bookmark to them too, that is, if you haven’t yet! Check out last year’s top Customer Service blogs here.

Blog 54

Blog 2015 Customer Service E Commerce 54

BirdEye

FEBRUARY 27, 2024

Whether you’re looking to boost brand awareness, fuel customer engagement, or turbocharge car sales , this blog post is the ultimate guide for your dealership brand to succeed in 2024. This data should inform you what your customers like about you, their pain points, and why they chose you over competitors.

Advertising 62

Advertising 2024 Automotive Social Media 62

BirdEye

NOVEMBER 16, 2022

The way a business approaches customer review management can directly impact and improve its reputation and branding. Reviews initially started as a way for customers to share their experiences, but they’re now a full-fledged marketing channel. Review management and reputation management.

Management 98

Management Multi-Channel Customers Loyalty Programs 98

BirdEye

AUGUST 21, 2023

Know how to get discovered faster by optimizing content for social media SEO with this blog post. Keywords, hashtags, post captions, video content, and blogs play a vital role in this. While there are many content distribution and discovery channels, social media SEO is vital in bringing them together. Watch the Free Demo Now.

Social Media 98

Social Media Multi-Channel E Commerce E-support 98

Totango

APRIL 5, 2022

It can make your NPS surveys more efficient by performing a number of functions, such as: Segmenting your respondents based on criteria you select so you can zero in on a particular part of your customer base. Delivering your survey through multiple channels, such as your website and email list. Branding your survey. SurveySparrow.

NPS 103

NPS 2022 Net Promoter Score Multi-Channel 103

BirdEye

NOVEMBER 20, 2023

When customers have a recommendation from a friend, they are 4x more likely to make a purchase. In this blog post, we’ve listed out 20 best referral marketing software tools to level up your referral game. Its strengths lie in its A/B testing capabilities, allowing customers to make data-driven decisions. Let’s dive in.

E Commerce 62

E Commerce Marketing Multi-Channel E-support 62

Lumoa

JANUARY 11, 2022

Here are some of the top reasons why NSP you should invest in NPS software: Minimizes Customer Churn Rate Business growth can be understood by measuring the inflow and outflow of the customers in the business. Churn rate those numbers of customers who left your company because of having a bad customer experience.

NPS 103

NPS Net Promoter Score Feedback Multi-Channel 103

BirdEye

MARCH 22, 2024

In this blog post, we dive into the top follower trackers for Instagram, uncovering how these essential tools can revolutionize your social media strategy. Cross-platform integration For multi-location businesses managing various social platforms, choosing an Instagram tracker that integrates smoothly with other networks is key.

Social Media 57

Social Media Multi-Channel 2024 Metrics 57

BirdEye

JANUARY 11, 2023

In this blog post, we’ll answer 25 of the most important social media questions. If you need some inspiration, check out our blog post for some social media content ideas. This gives your brand a personal touch and encourages followers to engage deeper, making them more likely to make the jump from follower to customer.

Social Media 98

Social Media Multi-Channel Advertising 2002 98

SurveySparrow

JUNE 26, 2023

Imagine a world where surveys effortlessly find their way to respondents, reaching them through various communication channels. This blog will explore the top five multichannel survey distribution tools that will revolutionize how you distribute surveys. Sounds like a dream, right?

2023 52

2023 Multi-Channel Social Media Banking 52

BirdEye

FEBRUARY 14, 2023

That’s why working with online reputation management consultants is essential for businesses to stay competitive in today’s market. In this blog article, we explore why working with an online reputation management consultant is beneficial, how they can improve your reputation, and what to look for in a consultant.

Consulting 97

Consulting Management Social Media Multi-Channel 97

BirdEye

AUGUST 23, 2023

In this blog, we’ll delve into how you can use Instagram’s content options to elevate your brand’s presence and engagement. Social media publishing for multi-location businesses Want to see the impact of Birdeye on your business? The potential is endless so let’s dive into how to effectively use this channel.

Social Media 98

Social Media Multi-Channel Demo Engagement 98

BirdEye

MARCH 7, 2023

In this article, we’ll discuss the benefits of social media for business, provide tips on how to optimize your channels, and how to measure your social media success. Table of contents Challenges of managing social media for business Why is social media important for your business? and accompany it with a link to the site.

Social Media 94

Social Media Multi-Channel Metrics Measurement 94

BirdEye

SEPTEMBER 29, 2023

It helps you define brand strategies , choose product development tools, and find the proper channels for your sales team to engage with your customers. This blog post uncovers everything you need to know about buyer personas and how to create the right one to help your business grow. But this knowledge does not come easy.

Insurance 109

Insurance Social Media Multi-Channel Advertising 109

BirdEye

SEPTEMBER 25, 2023

AI in real estate marketing helps businesses by providing data-driven insights, personalized marketing, and 24/7 customer support, enhancing efficiency, and increasing customer engagement for better results. In this blog, we’ll explore how AI in real estate is making life easier for agents and buyers.

Marketing 109

Marketing Social Media Advertising E-support 109

BirdEye

MAY 3, 2023

The choice of the right marketing channel can make or break a campaign. Choosing the most effective marketing channel can make sure that your efforts bring results. This blog post deals with everything you need to know to leverage the right channels and boost your business revenue.

Marketing 98

Marketing Social Media B2C Multi-Channel 98

BirdEye

FEBRUARY 13, 2024

This blog looks at how strategic chiropractor marketing can effectively address the issues of limited awareness, attract more patients, and build loyalty through reputation management. For example, its AI-powered tool, BirdAI , can manage customer feedback and reviews without you having to spend extra time on it.

Marketing 57

Marketing Social Media Healthcare Multi-Channel 57

BirdEye

APRIL 20, 2023

Local lead generation is a great way to reach potential customers in your area and increase your revenue. In this blog, we’ll show you the best strategies for generating local leads that will help you get more revenue from your business. However, due to competing priorities, those channels are most likely outdated.

Social Media 98

Social Media Multi-Channel Metrics Advertising 98

BirdEye

MARCH 20, 2024

Our research also shows that 79% of multi-location businesses post social media content centrally and manage content creation, scheduling, and publishing from the corporate offices. This blog post brings you a comprehensive overview of the best times to post photos, videos, Reels, and stories on Instagram for the best results.

Engagement 62

Engagement Social Media Multi-Channel Healthcare 62

BirdEye

OCTOBER 27, 2023

Have gated content For a deeper dive into these strategies, read through our detailed blog. Table of contents What is customer acquisition? Why is customer acquisition important? How do you optimize customer acquisition? What is customer acquisition cycle? What is a customer acquisition strategy?

Social Media 57

Social Media Multi-Channel Advertising Customer Retention 57

SurveySensum

OCTOBER 10, 2023

This includes managing contact lists, tracking customer attributes, difficulty setting up web surveys, tracking customer attributes, lack of advanced reporting, etc. So, with this blog, we have mined the top 9 Delighted alternatives by examining their features, pros, and cons. SurveyMonkey Contact them for details 4.4 (5)

Multi-Channel 52

Multi-Channel Feedback 2023 NPS 52