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Here’s What’s New from October 2020|Kommunicate Product Updates

kommunicate

In the month of October, we have added some powerful features like Teams, IBM Watson integration, Dialogflow CX integration, additional features in Kompose, and Bot analytics. Also updated the existing ones to improve your overall experience with Kommunicate. If you have missed the previous updates, please head here.

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Expand Member Reach with Virtual Branches

SaleMove

2020 and social distancing fundamentally changed how customers interact with businesses. The post Expand Member Reach with Virtual Branches appeared first on Glia Blog | Digital Customer Service Explained. Close, in-person interactions were largely replaced with virtual exchanges.

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Expand Member Reach with Virtual Branches

SaleMove

2020 and social distancing fundamentally changed how customers interact with businesses. The post Expand Member Reach with Virtual Branches appeared first on Glia Blog | Digital Customer Service Explained. Close, in-person interactions were largely replaced with virtual exchanges.

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Why a Customer Success Plan Is the Best Thing You Can Do for Your Customer Relationship

Totango

Your customer success team can keep clients better informed on their progress, actively demonstrating the value obtained through your product. These plans document established goals, show how your product will help achieve these goals, and should provide ongoing progress updates through a live online portal, leaving no one in the dark. .

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How to help customers get in contact with your remote customer support fast in B2B?

ViiBE Blog

ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Kelly Dell 11 September 2020 Anna Gorina May 3, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now!

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Banking: The 5 keys to supercharge your digital strategy. Part I

Talkdesk

Almost 17,500 US bank branches closed from the beginning of 2014 to the middle of June 2020. Bank branch closures create additional costs for local business owners, making it harder to manage cash flow, maintain productivity levels and contribute to the wider local economy. Impact on small businesses. Viability of the cash system.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

As the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast, Adam regularly shares his customer experience and customer service insights with a global audience. Temkin Group was acquired by Qualtrics in October, 2018. Colin Shaw.