upcoming-webinar-on-building-customer-feedback-into-your-products-development Blog Related Topics 
BirdEye
MARCH 17, 2023
Social listening is an essential tool for businesses looking to stay ahead of the competition and gain a better understanding of their customers and prospects. By monitoring conversations on social media, companies can identify opportunities to engage with potential customers and get real-time feedback about their products or services.
BirdEye
JANUARY 19, 2023
In this blog post, we’ll explore the key differences between social listening vs social monitoring so that you can make informed decisions when it comes to your business’s digital presence. But first, let’s take a look at each term for a better understanding of the concept.
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BirdEye
DECEMBER 8, 2022
Using social media to grow your business’s presence online is a great start, but keeping up with new platforms can be challenging. If you don’t know which platforms are available, you may be throwing away opportunities to make your brand a household name. Table of contents Choosing the right social media types for your business 1.
SurveySensum
FEBRUARY 14, 2024
As someone who’s been in the Customer Experience field for years, I can tell you that the secret sauce to a successful business is understanding your employees. Understanding your employees can lead to better alignment with company goals and increased engagement, boosting productivity and customer satisfaction.
Qualtrics
FEBRUARY 17, 2021
Too often product teams equate agility with speed. Many of us (especially those reading this Qualtrics blog!) have realized that customer experience analytics and direct customer feedback are the hallmarks of building effective situational intelligence. Starting from scratch.
ChurnZero
MAY 23, 2019
5 Tips for Dealing with An Angry Customer (The Right Way!). I t’ s any customer-facing team’s worst nightmare – an angry customer. No matter the business, a frustrated customer creates a difficult situation for your team. Are you wondering how to transform a shaky customer encounter into positive resolution?
Grade.us
MAY 4, 2021
Last week, we had a fantastic webinar with Veronica and Ellie from our sister company, Traject’s social media management software Sendible. In our webinar, we shared a variety of really important social media tips for marketing your local business. Here’s what we covered in this webinar: . Table of Contents.
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