Stella Connect
SEPTEMBER 22, 2017
How to Achieve Excellence in Travel Customer Service in 2018. Last year, people traveling to and within the U.S. At the same time, travel customer service will be tested like never before. At the same time, travel customer service will be tested like never before. This is a big challenge for the travel industry.
NetBase
JULY 22, 2020
Here, we’ll take a look at some of the some of the changes taking place in the market and what luxury brands are doing different to meet the needs of consumers right now. What luxury consumers really want from brands. 5 top luxury brands and what they’re doing different. Finishing 2019 with a brand value of $47.2
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Currency Alliance
JULY 24, 2018
But with so much riding on travel for your customer – the cost of bookings, the early-morning starts, the importance or the fun of their trip – it’s a sector primed like no other to stoke their rage when things go wrong. Travel-Sick. “I Weary traveller. “I Getting a passenger from A to B. It seems so simple.
Smith+co CX
OCTOBER 19, 2017
The airline revealed that it will now carry 4 million less travellers than planned, reducing the number from 142 million to 138 million. And — by not announcing a full list of cancellations in one go — it has thrown the travel plans of everyone who has booked with it over the next couple of months into doubt. It reeks of shallowness.
C Space
NOVEMBER 26, 2021
To think more about the ‘what’ to experience rather than the ‘where’ Consumers tell us that they are finding beauty on their doorsteps, they are thinking more about what really matters in life and are taking stock of what is right in front of them.
CSM Magazine
JUNE 24, 2021
Customer Service Action, owned by The Customer First Group, focuses on empowering positive change for consumers and brands. Providing an online consumer facing platform for the public to complain or compliment brands across all sectors. About the Author. The Customer First Group was founded in 2019 by Martin Newman.
BirdEye
SEPTEMBER 8, 2023
Given that financial services are highly regulated and deal with sensitive personal and financial information, consumer trust is paramount. Consumers need to feel confident in their choice of financial institutions. Apart from maximum returns, trust is the foundation for financial service businesses.
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