Chief Customer Officer Connections Employee Experience Innovation 
Alida
APRIL 27, 2018
Last week, 120 experience leaders in innovation, insights, customer operations and digital transformation gathered for the Chief Customer Officer Summit at the Park Hyatt Melbourne to discuss the state of customer experience (CX). Build customer intimacy. Practice mindful leadership.
Customer Bliss
NOVEMBER 29, 2016
Donna Peeples was the Chief Customer Officer at AIG — obviously a large company. Peeples is a versatile strategist who combines her keen market sense and strong orientation in top line growth and negotiations with her experience, entrepreneurial spirit and business acumen to transform innovative ideas into profits.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Customer Bliss
AUGUST 23, 2016
Mr. Speach serves as Chief Customer Officer, leading strategy for the Greystone customer experience effort across all business lines. Continuous enhancement teams: Place these throughout the org to identify different opportunities for enhancing both the (a) customer and (b) employee experience.
Customer Bliss
NOVEMBER 1, 2018
As a business leader, do you think about how your approach to hiring impacts your organization and customer experience? In my most recent Daily Dose vlog , I talk about how the employee experience affects your customers. How do you hold yourself accountable when managing culture and employee experience?
TechSee
MARCH 7, 2023
Elizabeth has been leading the conversation on how our new connected homes and devices are changing how we live and documenting service evolution for nearly 25 years. Colleen Beers, Chief Administrative Officer, Alorica – Colleen is leading a culture that celebrates rich diversity and is intent on driving excellence.
TechSee
AUGUST 14, 2023
This list is an homage to the business leaders and influencers pushing the envelope when it comes to innovation in customer experience and customer service. Jeanne has 35 years of experience helping companies elevate their position with customers and the marketplace. of podcasts worldwide.
Customer Bliss
AUGUST 8, 2019
The authors of the following books have also been guests on my podcast, The Chief Customer Officer Human Duct Tape Show. In The Power of Moments , Chip and Dan Heath ask you to think about the positive moments and experiences you’ve had in your life. My book, Chief Customer Officer 2.0
Expert insights. Personalized for you.
133 
Let's personalize your content