client-stories utility-new-infrastructure 
Magellan Solutions
MAY 6, 2024
By the end of this article, you will have the information you need to make intelligent choices and discover new opportunities for your business. By maintaining an office-based work model, Magellan Solutions can keep tight control over its operations and delivery processes, enhancing its overall efficiency and reliability for SME clients.
Magellan Solutions
DECEMBER 18, 2023
With Magellan’s 24/7 IT solutions , businesses transcend ordinary limits and tap into a wellspring of innovation that drives them to new heights. Instead, embrace 24/7 IT solutions—a new approach that eliminates time limitations and offers continual support. The IT infrastructure acts as a silent protector.
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Up Your Service
FEBRUARY 14, 2017
In this interview, CEM Global speaks to Jeff Eilertsen, VP Client Success and Global Service Education at UP! This is a fundamental question that we challenge all clients to consider as they embark on building a “service culture” versus simply training customer service skills. Discover his answers below. Customer loyalty.
SmartKarrot
OCTOBER 22, 2021
Facilitate the identification of references and customer stories. Apply here: [link] Role: Customer Success Manager Location: Lane Cove, New South Wales, Australia Organization: Rockwell Automation As a Customer Success Manager, you will serve as the primary post-sale point of contact for clients/customers.
West Monroe
APRIL 19, 2022
Technology’s true value comes from what it can enable—whether that’s new revenue streams, more innovative products, better experiences for customers and employees, and many other goals. What new possibilities could it create? New Building Block: How Healthcare Payers Can Leverage Blockchain. Industry use case.
CX Journey
NOVEMBER 6, 2014
I have never climbed Iztaccihuatl or any of the other mountains on the itinerary, nor have anyone else on the team, and that’s sort of the whole point of this adventure - to climb a few peaks new to us all. An insights story teller? Do the members of your team possess the skills to utilize these tools effectively?
RapportBoost
DECEMBER 10, 2018
From authoring and leading a customer experience program, to journey mapping, to managing a complex contact center, Nate is always learning new things and sharing with the CX community. Tony: That’s a great story. So, without further introductions, let’s go ahead and get started. So, please go ahead, take it away…. Nate: Thank you.
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