Top 5 Customer Service & CX Articles for Week of May 13, 2024
ShepHyken
MAY 13, 2024
Magazine) With the advent of the internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. My Comment: You will want to read this article if you own a restaurant and have a loyalty program. Connect with Shep on LinkedIn.
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