How to Communicate With Customers From Diverse Cultural Backgrounds
CSM Magazine
NOVEMBER 23, 2020
In the digital age the world keeps growing smaller and smaller. As a result, customer bases are increasingly becoming more multicultural and international. This means that successful customer service teams need to be prepared to communicate with customers from diverse backgrounds. Here we’ll look at four practical tips to help you communicate effectively with customers from a different cultural background. 1) Be mindful of your cultural lens.
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