honor-your-customers-time-and-their-clock 
Customer Bliss
APRIL 9, 2019
In my Daily Dose video series, I explore the topics that chief customer officers must grapple with on a daily basis. Today’s video is an excerpt from my online course , inspired by my book, Would You Do That To Your Mother? Would you give your mom a four-hour window in which you might show up to visit her?
GetFeedback
JULY 24, 2018
Today, customers can interact with companies in more ways than ever, across unique channels, devices, and time zones. A customer might see a company’s ad, visit their website, browse their products, read customer reviews, and go on their way—all without speaking to a single human. But what does it really mean?
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Hello Customer
OCTOBER 14, 2021
Just as you must take your customers seriously, so must you take your VOC tool if you wish to capture meaningful conversations, rather than senseless chatter. All of it is intended to help you boost your customer-centricity and your business operations through data-driven decision-making. Dare to Share.
Kustomer
DECEMBER 9, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Jeanne Bliss to discover what it means to be a customer-centric company and to discuss how companies succeed when their employees are trusted and given room to grow. Placing Trust in Your Employees.
Magellan Solutions
DECEMBER 4, 2023
It guarantees that your hotel thrives by providing top-notch hospitality services. Picture a world where you foresee the needs of your visitors, where check-ins are not mere transactions but occasions of arrival that are honored. Imagine the opportunities that 24/7 hotel management brings to your establishment.
Kustomer
DECEMBER 29, 2020
While we are literally counting down the seconds until the clock strikes midnight on January 1st, 2021, it goes without saying that there are some permanent lessons that can be learned from the hurdles we faced in 2020. I would say that 2020 has been unprecedented, but let’s face it — we all want to permanently retire that word.
Oracle
OCTOBER 26, 2018
Unforgettable is a customer experience education program, focused on delivering fresh content weekly to give business leaders what they need to succeed in a customer-driven, digitally-disrupted world. In episode 13 of Unforgettable, Jeanne Bliss talks about how you can be more available to your customers by valuing their time.
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