Team Support

MARCH 18, 2024

Together we will delve into how implementing self-service support with TeamSupport can be a game-changer for your business. Self-Service Support with TeamSupport Software TeamSupport’s self-service platform is designed with the customer in mind. Are you interested in seeing what TeamSupport can do for you?

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Team Support

NOVEMBER 6, 2023

In these important areas—the ones that matter most to customers—TeamSupport outperforms Salesforce Live Agent at just one-third of the price. But these don’t offer the level of customization, advanced features, and AI-driven insights at the price point that TeamSupport does. Ability to integrate. Level of customization.

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2023 Touchpoint Download Insights 59

Team Support

FEBRUARY 22, 2024

This is where TeamSupport comes into play. TeamSupport is a comprehensive customer support software solution designed to manage the entire post-sale customer experience. This is not just another tool in your arsenal—TeamSupport is a powerful ally that empowers you to take your customer support game to the next level.

Net Promoter Score 40

Net Promoter Score Omnichannel Customer Centricity Customer Satisfaction 40

Team Support

MARCH 30, 2023

TeamSupport is all about customer-centricity; it’s built in our DNA. So, we regularly update and enhance our products to ensure we’re providing you, our customer, with software that can grow with you and support your customer service efforts.

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2023 Customer Centricity Engagement Customer Service 98

Team Support

NOVEMBER 6, 2023

In these important areas—the ones that matter most to customers—TeamSupport outperforms Salesforce Live Agent at just one-third of the price. But these don’t offer the level of customization, advanced features, and AI-driven insights at the price point that TeamSupport does. Ability to integrate. Level of customization.

2023 52

2023 Touchpoint Download Insights 52

Team Support

DECEMBER 18, 2023

In 2024 we're launching TeamSupport AI , a suite of tools powered by machine learning that will provide sentiment analysis, suggested solutions, and other game-changing features. Remember, a satisfied customer is not just a one-time transaction—it's an investment in the long-term success of your business.

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2024 Demo Customers Loyalty 59

Team Support

APRIL 24, 2024

Enter TeamSupport: a game-changing support ticket system that is revolutionizing the way support agents interact with customers, emphasizing ease of use, personalized support, and operational efficiency. This might sound like a massive task, but with customer support software like TeamSupport, it becomes simple.

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Management Loyalty Interaction Customer Satisfaction 52

CSM Magazine

JANUARY 16, 2020

TeamSupport , the industry’s top business-to-business (B2B) focused customer support software solution, today announces an expanded integration with Salesforce. Through Salesforce custom fields, customers can now integrate Salesforce product data into TeamSupport’s customer-product module. About TeamSupport.

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B2B Customer Relationships Reference Sales 52

Team Support

SEPTEMBER 1, 2020

As Pete Khanna interviewed with TeamSupport before he became CEO, there were no in-person chats. North Texas' TeamSupport, which helps businesses better manage their B2B customers, is trying to encourage others to invest in technology tools that can improve their customer relationships. This article was originally published Aug.

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Marketing B2B 2018 Innovation 95

Team Support

APRIL 23, 2024

TeamSupport is the leading solution that empowers businesses to deliver exceptional customer experiences. TeamSupport provides a unified approach to customer support, providing data-driven insights, knowledge sharing, and analytics at scale. TeamSupport’ solutions simplify business operations, driving success for organizations.

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Technology Social Media Customer Satisfaction Innovation 52

Team Support

APRIL 17, 2024

This is where TeamSupport stands out. Let's examine the critical features that any robust customer support solution should offer and how TeamSupport embodies these to help organizations enhance their customer support operations. It should allow for easy tracking, management, and resolution of customer issues.

Customer Satisfaction 52

Customer Satisfaction Loyalty Customers Communication 52

Team Support

JUNE 15, 2020

Please tell us about your role and the team/technology at TeamSupport. In 2008, when working for a former company where they could not find a true B2B (business-to-business) customer support solution, my colleague and TeamSupport Co-founder, Eric Harrington , and I set out to build one. That is the case for any business.

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B2B 2008 2020 B2C 64

Team Support

MARCH 28, 2024

It's here that TeamSupport Software shines, revolutionizing customer support management. As customer satisfaction and loyalty increase, so does the ROI - a testament to the efficiency of the encompassing customer service strategy embodied by TeamSupport.

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ROI Customer Service Return on Investment Customer Satisfaction 52

Team Support

MARCH 7, 2024

The Power of TeamSupport TeamSupport has the potential to transform your customer support operations. TeamSupport can help break down silos by connecting the systems that different teams use to communicate, such as Jira and Salesforce. Shared Goals: Align your team around common objectives.

Exceptional Customer Service 52

Exceptional Customer Service Customer Satisfaction Omnichannel Communication 52

Team Support

MARCH 7, 2024

The Power of TeamSupport TeamSupport has the potential to transform your customer support operations. TeamSupport can help break down silos by connecting the systems that different teams use to communicate, such as Jira and Salesforce. Shared Goals: Align your team around common objectives.

Exceptional Customer Service 52

Exceptional Customer Service Omnichannel Customer Satisfaction Communication 52

Team Support

JUNE 8, 2020

June 8, 2020—Dallas—TeamSupport, an award-winning business-to-business (B2B)-focused customer support software solution, is named to the list of Best Help Desk Software for 2020 by Digital.com. TeamSupport offers flexible pricing and a platform that can be customized to meet the needs of each business.”. Johnson, CEO, TeamSupport. “So,

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2020 B2B B2C Social Media 52

Team Support

JULY 20, 2023

Recognizing these struggles, we here at TeamSupport are proud to launch a groundbreaking enhancement to our Jira integration. Solution : TeamSupport's new enhancement simplifies the complex experience by establishing bidirectional linking between Jira and our customer support software.

Customer Satisfaction 98

Customer Satisfaction Demo Innovation Customers 98

CSM Magazine

OCTOBER 10, 2019

TeamSupport , the industry’s top business-to-business (B2B) focused customer support software solution, has increased its enterprise-level customer base to 71% of its total base, up from 60% two years ago. “Our Johnson, CEO of TeamSupport. For more information about TeamSupport, please visit www.teamsupport.com.

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B2B Roadmap 2020 Customer Relationships 40

Team Support

APRIL 12, 2024

One customer, POMS manufacturing , noted the rapid growth of its knowledge base after implementing TeamSupport: “Before TeamSupport, we had about 20-40 logins to our knowledge base per month. After TeamSupport was implemented, that number increased to 300-400 logins per month.

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Demo 2023 Books Technology 52

Team Support

APRIL 11, 2024

From addressing inquiries and resolving issues to providing technical assistance and offering product training, TeamSupport plays a pivotal role in nurturing positive customer experiences. Whether your team is small or large, TeamSupport has a proven track record of delivering results and taking customer support to the next level at scale.

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Multi-Channel Social Media Customer Satisfaction Demo 40

Team Support

FEBRUARY 12, 2024

Here are some tips from our TeamSupport experts on how to choose the solution that fulfills your requirements without breaking the bank. Trust TeamSupport TeamSupport is a robust customer support solution that ticks all these boxes and more. Connectivity: We understand that you have many tools in your toolbox.

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Banking Customer Satisfaction Customers Customer Service 52

Team Support

JANUARY 25, 2024

Here are some tips from our TeamSupport experts on how to choose the solution that fulfills your requirements without breaking the bank. Trust TeamSupport TeamSupport is a robust customer support solution that ticks all these boxes and more. Connectivity: We understand that you have many tools in your toolbox.

Banking 52

Banking Customer Satisfaction Customers Insights 52

Team Support

MARCH 11, 2024

TeamSupport: Your Time Machine to the Future With our comprehensive customer support software solution, you can stay on top of these trends without breaking a sweat. In short, TeamSupport is not just a tool; it's your partner in navigating the future of customer support. So why wait for the future when you can experience it now?

Social Media 52

Social Media Omnichannel Customer Satisfaction Customer Centricity 52

Team Support

MARCH 11, 2024

TeamSupport: Your Time Machine to the Future With our comprehensive customer support software solution, you can stay on top of these trends without breaking a sweat. In short, TeamSupport is not just a tool; it's your partner in navigating the future of customer support. So why wait for the future when you can experience it now?

Social Media 52

Social Media Omnichannel Customer Satisfaction Customer Centricity 52

Team Support

MARCH 1, 2024

Enter TeamSupport, a game-changing customer support software that's designed to simplify workflows, improve customer satisfaction, and make agents' lives easier. Unlocking the Potential of TeamSupport TeamSupport is more than just a software solution. TeamSupport solves this problem with the power of AI and machine learning.

Customer Satisfaction 40

Customer Satisfaction Innovation Exceptional Customer Service Demo 40

Team Support

MARCH 1, 2024

Enter TeamSupport, a game-changing customer support software that's designed to simplify workflows, improve customer satisfaction, and make agents' lives easier. Unlocking the Potential of TeamSupport TeamSupport is more than just a software solution. TeamSupport solves this problem with the power of AI and machine learning.

Customer Satisfaction 40

Customer Satisfaction Innovation Exceptional Customer Service Demo 40

Team Support

MARCH 1, 2024

Enter TeamSupport, a game-changing customer support software that's designed to simplify workflows, improve customer satisfaction, and make agents' lives easier. Unlocking the Potential of TeamSupport TeamSupport is more than just a software solution. TeamSupport solves this problem with the power of AI and machine learning.

Customer Satisfaction 40

Customer Satisfaction Innovation Exceptional Customer Service Demo 40

Team Support

MARCH 9, 2023

We make quick responses easy here at TeamSupport by routing all messages to the Messaging Hub - a centralized location for all conversations. That's why at TeamSupport, we have added WhatsApp and Google Business Messages to our website live chat software , to provide our customers with even more options for connecting with their customers.

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Competitive Advantage Connections Communication Customer Expectations 98

Team Support

JULY 13, 2023

TeamSupport, the leading provider in B2B customer support software , is equally committed to introducing new AI-powered features to their platform in the coming months that offer high-quality support - all while leaving the humanness of customer care intact. Keep an eye out for this feature release from TeamSupport and the ones to follow.

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B2B Customer Satisfaction Customer Care Technology 98

Team Support

SEPTEMBER 29, 2020

In November of this year, CIO Review will feature TeamSupport as a Top 20 CRM Solution. They sat down with TeamSupport co-founder and COO Eric Harrington to talk about customer support in the time of COVID and building strong customer relationships. effectively addressing these issues?

Customer Relationships 89

Customer Relationships B2B 2008 Competitive Advantage 89

Team Support

JANUARY 22, 2024

TeamSupport customers have reported up to a 50% increase in capacity by leveraging workflows and automation. Read about how TeamSupport is harnessing the power of AI to continuously improve our ticketing and live chat experience, or schedule a demo to see it in action.

Customer Service 59

Customer Service Exceptional Customer Service B2B Demo 59

Customer Bliss

AUGUST 31, 2016

A seasoned executive and entrepreneur who has founded and invested in numerous software and high-tech companies, Robert’s industry experience as a business leader and a customer inspired him to create TeamSupport to give Support Desk teams the tools and best practices to enhance customer loyalty and positively impact product sales.

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Omnichannel B2B Customer Engagement Engagement 268

Team Support

JULY 25, 2023

Get Ready to Give TeamSupport a Try! If your company is ready to experience the difference that integrating ticketing solutions and live chat software can make in your customer satisfaction rates, then it’s time to give TeamSupport a try. Overall, integrating chat with ticketing software improves the efficiency of your support system.

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Poor Customer Service Customer Satisfaction Demo Customers 98

Team Support

OCTOBER 7, 2021

At TeamSupport, we honor our employees who work hard every day to ensure that our customers have a smooth, easy customer service experience. The TeamSupport VP of Marketing says, “ not only can a smile be ‘heard’ over the phone, but science tells us it unconsciously triggers the other person to smile back.

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Customer Service B2B Touchpoint Customers 98

Team Support

AUGUST 19, 2022

Obscure Keanu Reeves filmography references aside, at TeamSupport we want to help you unlock the power of information and data and make your teams more effective and efficient, without overloading them. With that goal in mind, we are excited to announce the release of our new Messaging and Live Chat Hub SDK.

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Events Customer Satisfaction Information Reference 98

Team Support

SEPTEMBER 30, 2020

In November of this year, CIO Review will feature TeamSupport as a Top 20 CRM Solution. They sat down with TeamSupport co-founder and COO Eric Harrington to talk about customer support in the time of COVID and building strong customer relationship in Part 1 of this series. planning to leverage these trends and evolve?

Customer Relationships 59

Customer Relationships 2008 B2B B2C 59

Team Support

MARCH 14, 2023

Using TeamSupport's proprietary Customer Distress Index (CDI TM ) to predict customer dissatisfaction before it escalates TeamSupport's customer service software, Support , is the only customer support ticketing system that helps support teams focus on their customer at a company level.

Customer Satisfaction 52

Customer Satisfaction B2B Customers Loyalty 52