SurveySensum

JULY 14, 2020

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. Website : [link]. LinkedIn : [link] /.

2020 132

2020 Customer Experience Magazine Consulting 132

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

Amity

MAY 15, 2017

I got a lot of experience with writing, communicating, and talking to people! Ellie Wilkinson , Senior Manager of Customer Success at Moz. . Vanessa Brangwyn , VP of Customer Success at Achievers. When I was in University I would not even have been able to tell you what Customer Success was.

Customer Success 71

Customer Success 2011 Sales 2004 71

Amity

FEBRUARY 10, 2017

The transformative power of our platform is that it can be the catalyst for our customers to internally reimagine and redo their marketing business practices so they operate from very granular customer data as the central starting point for campaign and lead management, and their ongoing efforts around customer nurturing and encouraging advocacy.

Customer Success 80

Customer Success Marketing White Paper Net Promoter Score 80

ProProfs Chat

AUGUST 8, 2019

In 2007, Walmart started its online store with the aim to help people choose their necessities online and pick them up from the store. Clark Howard, a customer, went shopping with his son to their local Walmart store and decided to purchase a Lego set. Ensure You Communicate Actively. Try answering your customers’ questions too.

Customer Service 51

Customer Service Airlines E-support Brands 51

SurveySensum

SEPTEMBER 8, 2023

Now, according to Bain & Company, if Dell could turn only 2-8% of those unhappy customers into satisfied ones, they could have boosted their annual revenue by $167 million. This demonstrates that by reducing customer churn and enhancing overall customer relationships, companies can save lost revenue and boost customer spending.

NPS 52

NPS ROI Social Media Banking 52

SmartKarrot

FEBRUARY 4, 2022

Founded in: 2007. The platform, which has gained global recognition, offers many inbound marketing tools that help businesses manage their content marketing, SEO, and social media marketing. It also helps improve team communication. The platform offers communication tools, such as team messaging and video conferencing.

2006 10

2006 2003 2010 2005 10

SmartKarrot

FEBRUARY 3, 2022

Hi Platform is the leading customer relationship management platform in Brazil. It enables businesses to form stronger bonds with their customers. In addition to this, the platform also allows businesses to sell on marketplaces such as MercadoLibre and social media. Founded in: 2007. Hi Platform.

E Commerce 10

E Commerce 2011 2012 2013 10

Grade.us

JUNE 17, 2019

In 2007, I finally realized that to keep in touch with all of our past clients and potential clients, I needed to have a newsletter. Content strategy, blogging , SEO, social media, and email marketing all converged into what we now just call content marketing. They want better partnership, better communication and service.

Banking 39

Banking Magazine Books 2007 39

Comm100

FEBRUARY 6, 2018

Business Seeks All-in-One Customer Service Software. Company Seeks Social Media Software with a Focus in Marketing. Business Seeks Social Media Software with Integrated Social CRM. Auto Jockey : Provides tools for capturing customer activity and information, social media, and sales and service integration.

Customer Engagement 42

Customer Engagement Engagement Social Media Omnichannel 42