Pulse Turns 10! Celebrating a Decade of Defining a Durable Industry
Gainsight
APRIL 26, 2023
During the Pulse 2022 opening keynote, Nick Mehta, CEO of Gainsight, reflected “In 2013, there were 300 people in this room, and there were like 500 people in customer success, literally.” According to our recent SaaS Market Report , 85% of SaaS leaders are maintaining or increasing CS budget as a result of the downturn.
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