Remove 2017 Remove Brand Values Remove Connections Remove Technology
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How the best Customer Experience Brands balance Technology with Humanity: MIT Tech Review

CloudCherry

The MIT Technology Review: Getting To Iconic report is based on surveys conducted with over 550 business executives at global firms—including retail, IT, logistics, healthcare, IT, and more— in over 30 countries between May and July 2017. Optimizing technology. Likelihood to use leading-edge technology solutions.

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Your Ultimate Guide to Brand Perception

ProProfs Chat

Be it a small or a big business, good brand perception is the common business goal. The ultimate verdict on any brand is given by its customers. Brand perception is a crucial indicator of how well your customers are able to connect with your brand: What are their feelings and emotions when they think of you?

Brands 111
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Putting the customer first this Christmas

Eptica

Date: Wednesday, December 13, 2017 Putting the customer first this Christmas. Published on: December 13, 2017. Author: Anne-Merete Jensen The run up to Christmas is both the busiest time of year for most brands and the most stressful for consumers. Share this page on: Tweet. The changing face of European Customer Experience.

2017 52
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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

The Post article was on the heels of articles from Restaurant Business (2018) and The New York Times (2017)—both asserting that there may be too many restaurants. It’s hard to underscore the franchise value concept enough. Technology is a means, not an end. Insight and data must work together to fuel technology investments.

2022 52
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Where is the new growth for restaurants?

Strativity

The Post article was on the heels of articles from Restaurant Business (2018) and The New York Times (2017)—both asserting that there may be too many restaurants. It’s hard to underscore the franchise value concept enough. Technology is a means, not an end. Insight and data must work together to fuel technology investments.

2022 52
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L’Occitane – the benefits of a global approach to digital customer experience

Eptica

Date: Wednesday, May 17, 2017 L’Occitane – the benefits of a global approach to digital customer experience. Published on: May 17, 2017. Anne-Sophie Pouyau, Head of International & European Customer Service, presented at the recent Gartner Customer Experience & Technologies Summit.

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Five Ways Retailers Can Use Events to Increase Loyalty and Revenue

PK

Emotionally connected customers have a 306% higher lifetime value , which means brands have to find ways to show you care. One way to do that is through meaningful events that overdeliver on value. Events have the potential to be a highlight in your customer journey and communicate your brand values in a memorable way.

Events 49