ViiBE Blog

OCTOBER 28, 2021

ViiBE Blog > Remote Customer Service > Digital Customer Experience What is digital CX? Many companies have been increasing their use and integration of technology and software to support pre- and after-sales customer services. How can video support boost customer satisfaction? Marc Prempain 12 July 2023

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Social Media 2023 Roadmap E-support 52

BirdEye

MAY 18, 2023

Knowing which of the various digital marketing tools to choose in 2023 and beyond will be crucial. And that’s a tall order since experts say there are roughly over 9,900 marketing tools available in 2023. Ahrefs also provides several online resources, and customer support that provides timely responses to queries.

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E Commerce Marketing Social Media E-support 52

Clarivate

MAY 22, 2024

As announced in March 2023 and described in more detail in February 2024, we are moving from edition-specific Journal Impact Factor (JIF) category rankings to unified rankings. The following examples illustrate how this change will affect the 2023 dataset. A complete list of these omitted categories is provided at the end of this blog.

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ViiBE Blog

OCTOBER 28, 2022

ViiBE Blog Alternative to WeTransfer: how to share large media files in B2B environment: Anna Gorina October 28, 2022 Share this article Contents Share this article Contents In an age when data is one of the most valuable assets, sharing information has become an essential part of daily life and business processes.

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ViiBE Blog

MAY 3, 2023

ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Anna Gorina May 3, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Existing ways of contacting remote customer support 1.1.

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ViiBE Blog

JANUARY 19, 2022

ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.

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Customer Service Net Promoter Score E-support 2021 52

SurveySparrow

MAY 18, 2022

According to Statista, by 2023, e-commerce will account for more than $6.5 All things considered, e-commerce in the future. So in this blog post, we’ll let you in on some of the most impactful, tried, and tested eCommerce survey questions and their examples. eCommerce Survey Questions: Customer Support.

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E Commerce E-support Customer Service Representative Brands 52

ViiBE Blog

MAY 26, 2023

ViiBE Blog Solving plumbing problems with remote visual assistance in plumbing management software Marc Prempain May 26, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now!

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Management 2023 E-support Document 52

BirdEye

SEPTEMBER 29, 2023

This blog post explores everything you need about the Google Merchant Center Next and what to expect in the coming update. Google Merchant Center Next is a new simplified and redesigned version of the existing Google Merchant Center, announced in the Google Marketing Live 2023. Table of contents What is Google Merchant Center Next?

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E Commerce 2024 E-support Demo 57

ViiBE Blog

JANUARY 20, 2022

ViiBE Blog 5 creative ways to digitally interact with customers, increase touchpoints, and track satisfaction levels Share this article Contents Share this article Contents Digital interaction with customers is now an essential tool as online business is going through its rebirth. Read now 2. Some of them are : 2.1. Download now 2.2.

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Touchpoint Interaction E-support Social Media 52

ShepHyken

JUNE 26, 2020

This article was previously posted on BotsCrew’s blog. Due to coronavirus online shopping spikes, more people are contacting support with the repetitive questions about ordering, delivery, and working process during COVID-19. 112 billion projected value of chatbot eCommerce transactions by 2023” Juniper Research.

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ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! This gives you the ability to provide your customers with the best possible service and support. AR-powered CRM.

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Social Media Omnichannel E-support 2021 52

ViiBE Blog

FEBRUARY 28, 2022

ViiBE Blog How can live chat integration with co-browsing improve CX? Anna Gorina February 28, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Studies show that live chat support provides a customer satisfaction rate of 92%.

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ShepHyken

APRIL 3, 2023

My Comment: AI is changing the way companies manage customer support. This article uses Air Canada as a case study for properly using AI/automated/self-service support to deliver a better CX. In 2010, Emily Weiss started the makeup and skincare blog “Into the Gloss” (ITG) in her own free time, while she was working at Vogue.

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Article 2023 Customer Service E Commerce 9

BirdEye

JULY 11, 2023

This blog post covers the basics of Instagram captions with examples to get you started on your Instagram marketing journey. How to write captivating Instagram captions for your business Measuring your success on Instagram FAQs about Instagram captions Download our free 2023 social media toolkit What is an Instagram caption?

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Social Media 2023 E Commerce Download 40

BirdEye

JULY 27, 2023

In this blog, we’ll investigate horizontal vs. vertical integration strategies to understand if it’s more beneficial for your business to move up or sideways. For example, let’s say you run a retail business and you purchase an e-commerce company. Both companies supported the sale.

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Government Retail E Commerce 2017 52

Clarivate

JUNE 21, 2023

Within this blog, we highlight five strategies to help corporate teams make better patent portfolio decisions. In 2023, ongoing inflation and the potential of a recession are never far from mind. Legal teams are facing greater pressure to reduce costs and re-evaluate patent strategies.

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White Paper E-support 2023 Banking 52

SmartKarrot

AUGUST 12, 2021

Furthermore, with 90% of companies now planning to deploy AI within three years, this number is expected to grow to 40% by 2023. In this blog, we’ll explain why companies invest in AI and its uses in customer experience. Therefore, you need to think about how AI can help you enhance CX for the longer run.

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Customer Experience Automotive E Commerce E-support 11

SmartKarrot

JUNE 29, 2020

In fact, the mobile business applications market is expected to be worth $140 billion by 2023. Moreover, mobile devices account for more than 40% of B2B e-commerce sales. In this blog, we’ll discuss the benefits and key features of B2B mobile apps. 24×7 Customer Support. Improved Customer Retention & Loyalty.

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B2B Engagement E Commerce B2C 10

SmartKarrot

JUNE 29, 2020

In fact, the mobile business applications market is expected to be worth $140 billion by 2023. Moreover, mobile devices account for more than 40% of B2B e-commerce sales. In this blog, we’ll discuss the benefits and key features of B2B mobile apps. 24×7 Customer Support . Key Features of B2B Mobile Apps .

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B2B Engagement E Commerce B2C 10

Circular Edge

DECEMBER 21, 2022

As we approach 2023, it’s time to set up your E1 systems and processes to meet and stay compliant with 1099 and US Payroll reporting requirements. E-File Threshold: the threshold for required electronic filing of most information returns such as 1099s and W2s remains unchanged at 250 or more forms. Ready to get started?

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2022 Document E-support Books 52

Grade.us

SEPTEMBER 15, 2020

I personally hope that one day search gets so good at this, that it will return relevant posts from your neighborhood bloggers vs just news outlets or giant Mommy blogs with big budgets nowhere near you. According to Statista , voice search assistants are expected to climb to 8 billion by 2023. Comically accurate yet not definitive.

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2020 Definition Social Media E Commerce 58