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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . They’ll be able to spend more time with each client, to call upon their creative problem-solving skills, and truly connect with customers. SUPER SMART.

2028 45
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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . They’ll be able to spend more time with each client, to call upon their creative problem-solving skills, and truly connect with customers. SUPER SMART.

2028 40
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article thumbnail

Meet The Customer Service Rep Of The Year—in 2028

SaleMove

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . They’ll be able to spend more time with each client, to call upon their creative problem-solving skills, and truly connect with customers. SUPER SMART.

2028 40
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Top 5 Customer Service & CX Articles for the Week of September 11, 2023

ShepHyken

Connect with Shep on LinkedIn. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com.

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CRM integration: A gateway to enhanced customer management

BirdEye

Customer relationship management (CRM) integration is about connecting your CRM software with other key systems in your organization, like your website, email platforms, or customer service tools. CRM integration is connecting your CRM software with other business systems. billion by 2028, growing at a CAGR of 22.6%

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12 Best Performance Management Software of 2024

SurveySparrow

Revenue is expected to show an annual growth rate of 4.89%, resulting in a market volume of US$6.45bn by 2028. Frequent check-ins to maintain engagement and keep teams connected. Revenue in the Enterprise Performance Management Software market is projected to reach US$5.08bn in 2023.

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What Is A Conversational User Interface (CUI) & How to Leverage It

Inbenta

By imbuing the chat journey with your brand’s persona, you can create a sense of genuine connection and build customer trust. between now and 2028. You can connect with her on LinkedIn. When it comes to tone, don’t forget that your voice or chatbot is a front-line ambassador for your brand.

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