Thematic

OCTOBER 1, 2018

Here is my summary to break down these methods into 5 key approaches that are commonly used today. For example, this can be analyzing text written by customers in a customer survey, with the focus on finding common themes and trends. What is text analytics? Text analytics is the process of extracting meaning out of text.

Feedback 76

Feedback Banking Insights NPS 76

BirdEye

APRIL 6, 2023

It’s also an effective way to gain a more flexible lifestyle and greater independence you won’t find working for someone else. The idea you choose should solve a customer problem or improve an existing product or service offering. According to the US Census, an average of 5.4 million business ventures are started in the U.S.

2023 98

2023 Insurance Social Media Transportation 98

Currency Alliance

DECEMBER 11, 2023

Then there is the legal contracting – which involves all key stakeholders in creating a typical 30-40 page contract. After 2-18 months, a new partnership may go live, but during this time, 4-12 professionals across both companies have often invested hundreds of hours in the new relationship. First, there are the commercial discussions.

Loyalty 52

Loyalty Loyalty Programs Document Brands 52

Integrity Solutions

MAY 23, 2023

Simply learning how to find, approach and engage new customers is at the heart of being able to meet and exceed your sales goals. In addition to making the sales environment more challenging, these variables have made the competition to win new customers that much fiercer. Why Is Sales Prospecting More Important Than Ever?

Sales 91

Sales Connections Social Media Communication 91

Grade.us

AUGUST 14, 2018

Dig deeper and we find some interesting things about reciprocity. Calculated reciprocity communicates conditional giving to event coordinators, attendees and customers. Symmetrical reciprocity depends on affection but it doesn't work well with new attendees/customers. . It's also an amazing way to get reviews. Reciprocity.

Events 40

Events Seminar Books Presentation 40

Amity

JANUARY 30, 2018

Maheen Memon is the Director of Customer Success at Nulogy. Throughout her career in Customer Success, she’s had the opportunity to try a couple of things and has picked up some life-saving best practices along the way. We invited Maheen to the Amity office to present at one of our monthly Customer Success events.

Customer Success 69

Customer Success Social Media Roadmap Sales 69

Currency Alliance

NOVEMBER 16, 2021

Flexibility around loyalty redemptions is crucial to creating meaningful value for every customer. Rewards that are interesting for less-frequent customers, as well as to frequent customers, motivate every customer to engage more, and increase the share of wallet that they allocate to your brand.

Loyalty 52

Loyalty Loyalty Programs Touchpoint Hotels 52

Currency Alliance

NOVEMBER 16, 2021

Flexibility around loyalty redemptions is crucial to creating meaningful value for every customer. Rewards that are interesting for less-frequent customers, as well as to frequent customers, motivate every customer to engage more, and increase the share of wallet that they allocate to your brand.

Loyalty 52

Loyalty Loyalty Programs Touchpoint Hotels 52

Grade.us

APRIL 10, 2018

Culturally, they're viewed as a manipulative nuisance, the kind of distraction customers steer clear of. Culturally, they're viewed as a manipulative nuisance, the kind of distraction customers steer clear of. In the minds of most customers, they're focused on taking rather than giving. That's how customers feel about you.

Presentation 38

Presentation Magazine Sales Connections 38

Grade.us

JUNE 18, 2019

When it comes to B2B local marketing, finding leads, closing sales, and driving revenue is an interesting challenge, especially when you think about it in the context of local. If you're missing the right strategy and tactics, it can be tough to attract the steady flow of clients you need to build a thriving business. Why it works.

B2B 40

B2B Marketing Advertising Events 40

Grade.us

MARCH 3, 2020

Zillow is a power broker. This data means Zillow knows your customers better than you do. When people are looking for a realtor to help them buy a house, chances are they’re visiting Zillow and reading your Zillow reviews. When it comes to the world of real estate, they’re a powerhouse. The bad news? The good news?

Advertising 27

Advertising Sales 2019 Social Media 27

SmartKarrot

JANUARY 20, 2022

The company offers dependable solutions to brokers, underwriters, and managing general agents (MGAs) in the industry. Other products from the company include Sequel Broker, Sequel Claims, and Sequel Underwriting. Software-as-a-Service (SaaS) businesses use a cloud-based technology distribution model to deliver software. TransferWise.

Hotels 10

Hotels Social Media Advertising Transportation 10

Currency Alliance

SEPTEMBER 5, 2018

Coalition programs are gaining steam because, managed, correctly, they solve the biggest problem in loyalty marketing: engaging your long- and mid-tail customers, rather than just 20-25% of the most frequent. So for the benefit of loyalty managers reviewing their strategies, I set out here the key features and benefits of each model.

Loyalty 36

Loyalty Consumers Brands Airlines 36

Education Services Group

MARCH 11, 2022

Bad management is too easy in Customer Success. I would argue that so much of weak management in Customer Success is, at its core, due to an inability to connect and communicate corporate goals with organizational execution at the process level. Most CS management isn’t bad in the sense of being malevolent or ill-intentioned.

Customer Success 52

Customer Success Leadership Sales Automotive 52