How to Run an Effective Customer Experience Team Meeting
Experience Investigators by 360Connext
AUGUST 17, 2021
Great CX meetings start with a solid foundation in the form of a CX Charter — a simple document that answers these six questions: What is Our CX Vision? If that process is not documented, creating a specific process around it should be a top priority. So how do you run better CX meetings? Start with a CX Charter.
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