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No Fault Found Returns: a Supermassive Black Hole for Retailers

TechSee

Black Friday is a day that retailers wait for all year, and 2019 was no different. Digital sales for the retail holiday increased nearly 20 percent last year, reaching $7.4 billion across the 4,500 retail websites tracked by Adobe Analytics. No Fault Found Returns: The Enemy of Retail. This is a serious problem.

Retail 136
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Customer Experience Labs: Your Strategic Weapon

Customer Bliss

And now, customer experience labs have come en vogue in the last couple of years. There are also “bespoke” retail environments that are decorated, arranged, and lit exactly like a supermarket or shop — so that customers can know what their packaging options would look like in a real-world environment.

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John Paul expands leadership in APAC

John Paul

With ten years in the industry, John Paul has established itself as the leading provider of loyalty solutions based on Concierge services and technology with a global infrastructure and capabilities to respond to clients’ increasing expectations. L’article John Paul expands leadership in APAC est apparu en premier sur John Paul.

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How to Prevent Fashion Influencer Fraud with Social Listening

NetBase

Fashion influencer fraud is a troubling trend in the industry. These folks have been duped by automated bots that follow other users en masse, and then unfollow them a few days later. Social listening captures relevant intel around these influencers in relation to your brand and the fashion industry in general. And they are!

Fashion 60
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We Are In Denial About Omnichannel Engagement Being A Done Deal

Eptica

It remains popular and challenging to attendees because as an industry we have spend very little strategic time figuring out what happens when we move past the default voice channel. By the way, the next ‘must have’ is going to be messaging given the industry evangelism now being devoted to it.

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The Future of the Food Industry: A Food Expert Roundtable Discussion in 2020

Maru Group

The impact of COVID-19 has changed so much about the food industry: occasions, locations, and access. In a recent roundtable with experts from the food and beverage industry, there was skepticism that anything so fundamental had changed. Gen Z, it was explained, are open to veganism but are not necessarily embracing it en masse.

2020 52
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John Paul official partner of the Paris World Motor Show

John Paul

Today, the automotive industry represents a major part of the Group’s sales, and is the second formal sector for John Paul, after banking & insurance. Subsequently, the RRG group (Renault Retail Group) has trusted John Paul with the launch of their new Alpine A110. John Paul joined the AccorHotels Group in November 2016.