Government Innovation Measurement Return on Investment 
West Monroe
OCTOBER 11, 2023
In today's ever-evolving business landscape, organizations face the constant challenge of driving successful change while optimizing their return on investment (ROI): 61% of the C-suite executives we surveyed in our digital Signature Research said digital transformation was a top priority for them—and 38% others said it was an ongoing effort.
West Monroe
OCTOBER 11, 2023
In today's ever-evolving business landscape, organizations face the constant challenge of driving successful change while optimizing their return on investment (ROI): 61% of the C-suite executives we surveyed in our digital Signature Research said digital transformation was a top priority for them—and 38% others said it was an ongoing effort.
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BlueOcean
MARCH 30, 2018
The program will dictate how frequently the company and supplier meet for business reviews (I recommend quarterly; annually at the very least) and will set the stage for expectations and governance. When these teams meet, is there a tendency towards innovation, talk of collaboration? It’s a two-way street. Best Total Value.
Russel Lolacher
JANUARY 4, 2021
I was honoured to speak on a panel at the Public Sector Network event Virtual Digital Government Road Show: Turning Policy into Practical Delivery to talk about that very subject. Risk awareness (not aversion) – digital innovation is new for many. How do you measure your progress in changing culture?
Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts
To gain buy-in from the C-Suite and key stakeholders, it’s crucial to illustrate how Experience Management translates into clear, measurable business results. In this exclusive webinar, Diane Magers will guide you through the journey of aligning your customer and employee experience strategy with financial success. Register today!
West Monroe
JANUARY 30, 2019
A full-scale, company-wide, CX transformation takes a significant operational and financial investment. Given that most companies will need to transform in phases, CX leaders need to continuously show progressive return on investment. Create a CX Governance. Stay agile with a flexible governance framework.
ShepHyken
DECEMBER 23, 2022
Future-thinking providers who provide an innovative portfolio of UC technologies will be poised to support hybrid workers and help organizations modernize. In 2023, we’ll see increased investment in employee education, training, and awareness to actively recruit employees in the fight against bad actors.”.
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