Customer-Centric Culture Barriers and Ways to Address Them
Experience Investigators by 360Connext
APRIL 25, 2023
You or maybe your organization may have adopted similar mottos or share the term “customer-centric culture” as a guiding principle. Organizational culture is usually defined and communicated by founders and leaders, but it is also shaped and changed by employees. “We believe in a customer-centric culture!” “Our Sound familiar?
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