product hive 
Qualtrics
JANUARY 9, 2019
It’s also a cause of product failures. While tribalism may be the greatest productive force to ever exist for humans, it is also a key driver of product failures. Because as humans commingle, they begin to think alike, forming a hive mentality. This hive mentality can lead to product failures.
Gainsight
NOVEMBER 20, 2019
To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers. Books for Product Managers.
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Bold360
MARCH 19, 2020
In three energised roundtable discussions at the Retail Hive Exchange, Dan Brazil and I represented Bold360 and heard about the challenges and opportunities that retailers encounter when considering using automation and how to deliver the best balance with customer touchpoints.
Guavus
JULY 16, 2020
Guavus, a pioneer in AI-based analytics, today announced Guavus-IQ — a comprehensive product portfolio that provides a unique, multi-perspective analytics experience and real-time insights for CSPs in the areas of their network behavior and subscriber experience with respect to network and services provided.
Win the Customer
FEBRUARY 3, 2016
Hively is big on team motivation. In a supportive environment, Hively encourages and rewards employees, and real-time feedback directly to support teams allows staff to act on customer information and address any negative responses. Gamification’ facility to boost the productivity of support teams through motivation and awards.
Totango
JUNE 12, 2020
No longer solely the role of the CS team; customer-centricity belongs to everyone and requires collaboration across sales, executives, product groups, and marketing groups. . You add action items by logging tasks and assigning them to the right member on your CS, Sales, or Product teams. Inter-departmental mingling encouraged. .
Comm100
DECEMBER 14, 2022
With 100% of customers clamoring for self-service options — be it for setting up demos or answering product questions — it’s no wonder that ‘improving customer experience’ has catapulted to the top three automation goals of marketers everywhere. Hive , a project management software, combines their checklist with a task-based game.
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