TechSee

JANUARY 25, 2023

Top Field Service Management Influencers in 2023 John Carroll, CEO, Service Council Bob Feiner joined Dell Technologies in 1999 and currently serves as Senior Vice President of Dell EMC’s Global Deployment and Field Services business. link] Jim Robinson, Research Director Jim Robinson is a Research Director at Gartner.

2023 41

2023 Management Automotive Leadership 41

SurveySensum

JULY 14, 2020

It is now considered to be the key brand differentiator and a critical factor for your brand’s success and revenue growth. She is leading the implementation of Customer Experience (CE) Performance Management Framework including the CE Council to monitor and improve the end-to-end customers’ experience of Smartfren’s products and services. .

2020 132

2020 Customer Experience Magazine Consulting 132

SmartKarrot

MARCH 8, 2022

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. In the revenue-centric SaaS world, Amarachi strives to provide customers with the highest value at every step of their customer journey. Allison Pickens. Anika Zubair. Dana Alvarenga.

2022 21

2022 Customer Success Chief Customer Officer Customer Centricity 21

ClearAction

MARCH 22, 2024

“ Fragmented functional leadership, customer data, engagement channels, systems, operations, and revenue teams.” In the 2024 CX West Conference: “The key message from every panel was this: The revenue team that connects the most dots wins the customer.” .” Why? ” (silos!) Prevent data silos.

Sports 62

Sports 2024 Chief Customer Officer Customer Centricity 62

Amity

AUGUST 5, 2016

Prior to joining Achievers, I worked at several other successful software companies in the area of customer enablement and best practices, I knew that I loved working directly with customers, and that I had the skills and the passion to stay even more closely connected to them. ” We used to all be in the Toronto office.

Customer Success 91

Customer Success Culture Customers 2011 91

Beyond Philosophy

DECEMBER 23, 2015

In the past decade, we’ve seen the number of companies with an individual in the role of Chief Customer Officer (CCO) – nicely defined by Wikipedia as “the executive responsible for the total relationship with an organization’s customers” – grow from under 100 to thousands today. Five Core Areas of Functional Responsibility.

Chief Customer Officer 100

Chief Customer Officer Customer Centricity Consulting Loyalty 100

C Space

MAY 14, 2020

Several roles fall into the areas Airbnb is backing away from, including roles like Head of Growth Marketing for Luxury and Market Coordinator for Hotels. Large global brands are to cut ad spend harder, and for longer, in response to the coronavirus pandemic, according to new research from the World Federation of Advertisers (WFA).

2020 52

2020 Brands Transportation Advertising 52