4 CS Leaders’ Predictions for the Future of Customer Success
Gainsight
MARCH 1, 2024
As we stand at the cusp of technological advancements and evolving consumer expectations, it’s imperative to glean insights from those at the forefront of driving CS forward. I managed my first portfolio of accounts starting in 2002, so if I am doing my math correctly … a lot of years. What’s changed: What hasn’t changed?
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