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Brand Move Roundup – April 3, 2020

C Space

The Brand Move Roundup – April 3, 2020. Available global data includes confirmed cases, recoveries where available and more, and users can drill down to the country, region, state and county level as needed to get further insights. Brand Move Roundup – April 3, 2020. Brand Move Roundup – April 2, 2020. Read More.

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Delighted's retail customer experience guide for 2020 and beyond

delighted

For 2020 and beyond, the answer is both. Customer or potential customer emails can be captured digitally by encouraging customers to sign up for newsletters and rewards programs. They do this by incentivizing customers with discounts for their current or upcoming purchases and rewards programs.

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How to get more repeat customers with a CRM solution

Method:CRM

The benefits of CRM software include: Streamlining your lead management process Getting data-driven insights about your customer base Making your sales process more efficient Providing a better customer experience Increasing your productivity and saving time and money as a result.

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The state of consumer spending: Implications for financial institutions

Hero Digital

This report covers changes in spend and future outlook that can be used to influence everything from operations to loyalty and rewards programs. To take a closer look at how the COVID-19 pandemic has changed consumer spending, Hero Digital surveyed 1,600 people in May 2020 to learn more about their behaviors and preferences.

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Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

Voxi is the ‘youth brand’ of Vodafone, whose highly successful VeryMe rewards program has previously been praised by Currency Alliance. 15,000 members participated before the Loyalty Magazine Awards submission deadline (February 2020), and by March, the trial had been rolled out permanently to stores UK-wide[i].

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Delighted’s retail customer experience guide for 2021 and beyond

delighted

The current state of retail 2020: customer experience reimagined. In the US, the COVID-19 pandemic required roughly 60% of retail square footage to temporarily close in 2020. Customer or potential customer emails can be captured digitally by encouraging customers to sign up for newsletters and rewards programs.

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How Loyalty Programs Drive Customer Relationships: Experience TV Episode 9 Featuring Clay Walton-House from PK

Oracle

The Markie Awards program recognizes excellence in marketing, sales, service, and commerce. Nominations are due April 16 – don’t miss your chance to be recognized for your great customer experience efforts during 2020. Loyalty programs are more popular than ever. Disney goes deep on customer insight.