2022 Blog Connections Omnichannel 
Comm100
NOVEMBER 29, 2021
In this blog, we’ll look at the top customer service trends to expect in 2022 so you can build a team of customer experience excellence. This will shift significantly in 2022 – according to 99 Firms , ‘By 2022, about 85% of businesses are expected to opt for live chat support.’. However, every year, it has come true.
Comm100
FEBRUARY 2, 2022
Does your customer service team have big plans for 2022? In this blog we’ll look at the top customer service improvement strategies for 2022, and show you how you can bring your team one step closer to digital CX excellence. . Be everywhere your customers need you with omnichannel . But where to begin?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Comm100
DECEMBER 12, 2023
This blog will delve into the top four customer service trends that are expected to take center stage in 2024. This blog is written for you, the experienced customer service professionals, who are the driving force behind these changes that will improve CX and internal efficiencies.
Comm100
NOVEMBER 29, 2021
In this blog, we’ll look at the top customer service trends to expect in 2022 so you can build a team of customer experience excellence. This will shift significantly in 2022 – according to 99 Firms , ‘By 2022, about 85% of businesses are expected to opt for live chat support.’. However, every year, it has come true.
Optimove
MARCH 30, 2023
Let’s start with the bottom line: Most consumers, at 78%, plan to spend the same or less for summer items compared to 2022, and only 22% plan to spend more. Almost half of the consumers surveyed have less confidence in the economy compared to 2022. Another key finding is that omnichannel marketing is growing in importance for brands.
Comm100
FEBRUARY 1, 2022
Connecting with international students is simply not easy, and it has been made even more difficult with the onset of Covid-19. In this blog, we’ll look at the technology behind omnichannel digital support, and how colleges and universities can use it to engage with international students. have declined for the past five years.
SurveySensum
FEBRUARY 24, 2022
10 Best Customer Feedback Tools leading in 2022. Top 10 customer feedback tools in 2022. A well-designed customer feedback tool will have important features like NPS surveys, CSAT surveys, text and sentiment analysis, omnichannel feedback, great support, and so on. . Top 10 customer feedback tools in 2022. Introduction.
Expert insights. Personalized for you.
85 
Let's personalize your content