Lithium

APRIL 5, 2022

The bad news is that these trends will probably continue, and possibly even increase, in 2022. Read the full Spring Launch blog. Some blog areas are limited to Khoros customers only. But you know we have your back. Our latest release delivers new tools that will help you keep employees — and customers — happy for years to come.

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ViiBE Blog

JANUARY 19, 2022

ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.

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Customer Service Net Promoter Score E-support 2021 52

ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! This gives you the ability to provide your customers with the best possible service and support. AR-powered CRM.

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Social Media Omnichannel E-support 2021 52

Lithium

MARCH 1, 2022

Some blog areas are limited to Khoros customers only. WhatsApp CSAT survey improvements Previously, WhatsApp CSAT surveys were only supported in a plain text format, due to WhatsApp limitations. We can now build unbelievably easy paths to purchase and support — all in convenient messaging conversations. Save your spot.

E-support 52

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ViiBE Blog

MAY 3, 2023

ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Anna Gorina May 3, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Existing ways of contacting remote customer support 1.1.

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B2B E-support 2023 2021 52

ViiBE Blog

FEBRUARY 28, 2022

ViiBE Blog How can live chat integration with co-browsing improve CX? Anna Gorina February 28, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Studies show that live chat support provides a customer satisfaction rate of 92%.

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2021 Download E-support 2022 52

Lumoa

NOVEMBER 30, 2022

Not only are online retailers enjoying massive revenue from their customers (expected to be over $6 trillion in 2022 ), but the platforms themselves are also becoming increasingly sophisticated. This section will cover how the top E-commerce companies implement their conversational AI strategies successfully. Customer support.

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ViiBE Blog

OCTOBER 28, 2022

ViiBE Blog Alternative to WeTransfer: how to share large media files in B2B environment: Anna Gorina October 28, 2022 Share this article Contents Share this article Contents In an age when data is one of the most valuable assets, sharing information has become an essential part of daily life and business processes.

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B2B 2023 E-support Call Center 52

BirdEye

AUGUST 9, 2023

In this blog post, we explore all things regarding reputation score and how you can leverage it to grow your business. The Google algorithm ( E-E-A-T) values expertise and trustworthiness while evaluating content for search engine ranking. As of June 2022, it has a ‘C-‘ rating from the Better Business Bureau and a 1.19-star

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SurveySparrow

AUGUST 16, 2022

In this blog, we’ll cover: Jotform Review. Top Five Jotform Alternatives of 2022. You can also integrate your published forms into your websites or blog. You can also use your Jotform-made applications for E-Commerce. Top Five Jotform Alternatives to Use in 2022. Features of Jotform. Jotform Review .

E Commerce 52

E Commerce Social Media Omnichannel 2022 52

ViiBE Blog

MAY 26, 2023

ViiBE Blog Solving plumbing problems with remote visual assistance in plumbing management software Marc Prempain May 26, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now!

Management 52

Management 2023 E-support Document 52

SmartKarrot

FEBRUARY 16, 2022

38% of respondents of a recent survey on CX, enhancing service levels is the top aim for contact centers in 2022. B2B businesses that customize their e-commerce experiences outsell their competition by 30%. According to 44% of online customers, the ideal time for customer support response has to be less than 5 minutes.

2022 10

2022 Customer Experience E Commerce Social Media 10

Kustomer

JUNE 27, 2022

Types of Customer Support Software What Are the Key Technology Components of Customer Service? Let’s explore the path to optimizing your brand with our 12 best software tools for 2022. What Are the 12 Best CS Software Tools in 2022? Types of Customer Support Software. What Is Customer Service Software?

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CSM Magazine

MARCH 3, 2022

In this article, we will show you the top five SaaS tools you should consider using in 2022 for your office. Furthermore, when downloading the app, we recommend using Google Analytics enhanced E-commerce key features that structure your data and make reporting much more accessible. TravelPerk – best for travel. Wrapping it up.

Management 52

Management Travel Transportation E Commerce 52

Circular Edge

DECEMBER 8, 2020

E-File Threshold: The IRS also modified the threshold for the required electronic filing of most information returns, such as Forms W-2 and 1099. The threshold remains at 250 or more forms filed for the tax year 2020, but drops to 100 forms in tax year 2021, and 10 forms in tax year 2022. Overview: Year-End Processing Tasks.

2020 52

2020 Document E-support 2021 52

Grade.us

AUGUST 21, 2018

Statistic: Number of e-mail users in the United States from 2013 to 2020 (in millions) | Statista. Statistic: During what events during your day do you read e-mail? That number is expected to climb to 333 billion emails in 2022. As we've seen, the data didn't support their claims. Email usage continues to grow!

Marketing 55

Marketing E-support 2017 2022 55

Kustomer

JUNE 7, 2023

Customer Experience Trends in 2023 At the outset of 2022, a post-pandemic global economic recovery effort was gaining momentum and supply chain issues were beginning to ease. Customer Experience Trends in 2022 Keeping up with what’s new in customer service trends can be difficult when trends emerge so regularly.

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Customer Experience E Commerce E-support 2022 84

BirdEye

JULY 27, 2023

In this blog, we’ll investigate horizontal vs. vertical integration strategies to understand if it’s more beneficial for your business to move up or sideways. For example, let’s say you run a retail business and you purchase an e-commerce company. Both companies supported the sale.

Government 52

Government Retail E Commerce 2017 52

Circular Edge

DECEMBER 21, 2022

New Form 1098-F Filing Requirement: For the threshold amount of $50,000, reporting is required for a suit, order, or agreement that becomes binding on or after January 1, 2022. The higher penalty amounts apply to returns required to be filed after December 31, 2022. Overview: Year-End Processing Tasks. Ready to get started?

2022 52

2022 Document E-support Books 52

SurveySparrow

NOVEMBER 9, 2020

Chatbots: Chatbots are the perfect tool to enhance user engagement, collect feedback, and provide employee support 24×7. More than 50% of companies will implement chatbots by 2022, according to News Daily. E-signature for documents. Support employee efficiency. Keep track of important records with smart cabinet.

Management 59

Management Feedback Multi-Channel 2027 59

SurveySparrow

SEPTEMBER 16, 2022

In this blog post, we’ll take a look at 10 Bonusly alternatives. Personalized gifts : The platform offers a wide range of personalized gifts, including e-gift cards, physical gift cards, and experiences. That wraps up our list of the top Bonusly alternatives you need to check out in 2022. SurveySparrow. Wrapping Up.

Rewards Programs 52

Rewards Programs Feedback E-support Culture 52

Circular Edge

DECEMBER 9, 2021

As we approach 2022, it’s time to set up your E1 systems and processes to meet and stay compliant with 1099 and US Payroll reporting requirements. E-File Threshold: the threshold for required electronic filing of most information returns such as 1099s and W2s remains unchanged for the 2021 tax year at 250 or more forms.

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E-support 2021 Document 2020 52

ViiBE Blog

JANUARY 20, 2022

ViiBE Blog 5 creative ways to digitally interact with customers, increase touchpoints, and track satisfaction levels Share this article Contents Share this article Contents Digital interaction with customers is now an essential tool as online business is going through its rebirth. Read now 2. Some of them are : 2.1. Download now 2.2.

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Touchpoint Interaction E-support Social Media 52

ProProfs Chat

OCTOBER 25, 2021

In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. Some may find your customer support slow, while others may find your business ideas redundant. Happy customers are the most vocal supporters of your brand.

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Feedback 2022 Net Promoter Score Social Media 98