Optimove

MAY 15, 2024

The Big Picture The 2022 World Cup witnessed a surge in betting activity, with a higher number of players engaged, yet the average bet amount decreased, indicating a shift towards more casual betting behavior. Download Now In Summary World Cup 2022 is a blueprint to map operators’ Euro 2024 marketing strategies and tactics.

2024 59

2024 2022 Insights Sports 59

Eptica

JANUARY 9, 2022

Date: Monday, January 10, 2022 Author: Pauline Ashenden - Demand Generation Manager Highlights from our customer service blog in 2021. Published on: January 10, 2022. Our parent company Enghouse Interactive has done just this by collecting the top posts on its 2021 blog, providing insight for the year ahead.

2021 123

2021 Blog Customer Service 2022 123

Totango

MARCH 8, 2022

Here’s our guide to the top customer success communities in 2022 and what they have to offer. Then, we’ll walk you through a list of nine of the best customer success communities you can join in 2022 and what each of them has to offer. Nine Best Customer Success Communities in 2022.

2022 117

2022 Customer Success White Paper Social Media 117

Totango

FEBRUARY 25, 2022

In 2022, we’re upping our game on customer engagement, creating more team collaboration experiences, connecting Totango to more of the tools you use everyday, and supporting your organizational changes and evolution. In case you missed it, Ravit Danino, our SVP of Product presented our Roadmap to Customer Success and what’s coming for 2022.

Roadmap 96

Roadmap 2022 2021 Innovation 96

Interactions

JANUARY 6, 2022

Although 2022 seems to be ushering in similar uncertainties as 2021, we know one thing for sure. And now, the current conditions of the world have created the perfect storm for AI to continue to be a key player in CX in 2022 and beyond. . So, what is in store for AI in CX in 2022 and beyond? Read our blog to see how.

2022 71

2022 Customer Experience White Paper Contact Center 71

Comm100

MAY 25, 2022

Consider, for example, that in Toronto, the cost of a 900-square-foot apartment is between $2,300 and $2,600 in 2022. The post Guest blog: The Future of Customer Service: Changes & Challenges in 2022 appeared first on Comm100.

2022 52

2022 Blog Contact Center Customer Service 52

Comm100

NOVEMBER 29, 2021

In this blog, we’ll look at the top customer service trends to expect in 2022 so you can build a team of customer experience excellence. This will shift significantly in 2022 – according to 99 Firms , ‘By 2022, about 85% of businesses are expected to opt for live chat support.’. However, every year, it has come true.

2022 85

2022 Customer Service Omnichannel 2021 85

Totango

DECEMBER 6, 2021

In this article, we’ll examine the top three takeaways we’ve gathered over the past year that companies should take to heart going into 2022. Finally, we’ll propose how these three key insights from 2021 can be combined into a unified customer success strategy for winning results in 2022. Apply the Lessons of 2021 to Thrive in 2022.

2022 94

2022 Insights 2021 E Commerce 94

Lithium

DECEMBER 6, 2022

Some blog areas are limited to Khoros customers only. Event recap: Forrester CX NA Conference 2022 Recapping the emerging trends in one event shows the level of care and understanding Khoros strives to deliver to our customers and, by extension, your current and future customers. Khoros Marketing Release Notes, October 2022.

2022 52

2022 Social Media 2023 Roadmap 52

SaleMove

DECEMBER 16, 2022

Grab your favorite holiday drink and enjoy our reading list which revisits 3 Digital Customer Service themes and articles that stood out in 2022. The post Putting a Bow on 2022: Give the Gift of Digital Customer Service appeared first on Glia Blog | Digital Customer Service Explained.

2022 74

2022 Customer Service Blog Article 74

SAP Customer Experience

AUGUST 19, 2022

Virtual September 15, 2022 Agenda Dear Valued Customer, On September 15, 2022 we will host a virtual SAP MaxAttention Innovation Workshop focusing on “Financial Accounting and Central Finance”. In this blog post you will learn more about the workshop, its value. Please find the current agenda for the workshop here.

Workshop 87

Workshop 2022 Financial Innovation 87

Daniel Group

DECEMBER 15, 2022

One major highlight from 2022 was our client conference with Fred Reichheld as our keynote and special presenters: Bryan Gregory, Carter Machinery Denise Herrera-Wieters, HOLT CAT Carol Tesarek, Equipment Depot Marty Yuzwa, Ohio Machinery My recent blog highlights what we learned to improve CX at the conference.

2022 52

2022 Loyalty 2023 Presentation 52

Totango

MARCH 24, 2022

Subscribe to our YouTube channel to get highlights and reels from our 2022 Customer Success Summit: Global Executive Forum. Global Executive Forum 2022 Delivers Inspiration, Demonstrations & Conversation appeared first on Best Customer Success Blog: Articles for Enterprise Growth. The post That’s a Wrap!

2022 92

2022 Customer Success Customer Journey Events 92

Comm100

JANUARY 6, 2022

With so much riding on CX, alongside momentum from the pandemic, 2022 will see digital CX excellence become a key growth strategy across industries. In this blog, we will explore the reasons behind why we believe 2022 will be the year of digital CX excellence, and why it is so important in today’s customer service world.

2022 89

2022 Customer Experience Omnichannel White Paper 89

delighted

JANUARY 19, 2023

This time, we want to highlight all of the product changes we made in 2022, not just in the last quarter. Read more about the in-app link builder on the blog. Let’s review the ways we improved feedback visibility in 2022. See more widget examples on our blog. Not anymore!

2022 52

2022 Net Promoter Score 2023 Metrics 52

Totango

MAY 17, 2022

Well we’re here to help with our guide to the best CRMs for both small businesses and enterprises in 2022. The Five Best CRMs for B2B Businesses in 2022. The post Five Best CRMs for B2B Sales in 2022 appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

B2B 81

B2B 2022 Sales Customer Relationship Management 81

Upstream Works

JANUARY 5, 2022

As we move into 2022, contact centers are facing unique challenges that include both tactical and strategic decision making. Contact center leaders must also be thinking about strategic decisions, such as how the contact center is going to evolve or what CX will need to look like in 2022. Think about CX becoming digital CX.

2022 78

2022 Contact Center Technology Engagement 78

Kustomer

JUNE 27, 2022

Let’s explore the path to optimizing your brand with our 12 best software tools for 2022. What Are the 12 Best CS Software Tools in 2022? Whether large or small, finding ways to positively differentiate your brand in 2022 will ensure you achieve continued success. Top 12 Customer Service Software Tools for 2022.

2022 98

2022 Customer Service E Commerce E-support 98

SAP Customer Experience

NOVEMBER 7, 2022

Virtual November 2, 2022 Agenda Slides & Recording Dear Valued Customer, The Wrap-Up Blog will be published soon. Please find the slides here and the recording here. Our Workshops These sessions and workshop series focus on a specific topic and the purpose is to enable our customers to understand the.

Workshop 61

Workshop 2022 Innovation Engagement 61

Comm100

NOVEMBER 29, 2021

In this blog, we’ll look at the top customer service trends to expect in 2022 so you can build a team of customer experience excellence. This will shift significantly in 2022 – according to 99 Firms , ‘By 2022, about 85% of businesses are expected to opt for live chat support.’. However, every year, it has come true.

2022 63

2022 Customer Service Omnichannel 2021 63

ShepHyken

AUGUST 29, 2022

14 Customer Retention Strategies That Work In 2022 by Toni Matthews-El and Cassie Bottorff. With that in mind, this article shares 14 must-know customer retention strategies that will work in 2022. I would expect nothing less from a blog tidied “Tech Funnel.”. What are they doing that you’re not? Follow on Twitter: @Hyken.

2022 64

2022 Article Customer Service Customer Retention 64

Daniel Group

NOVEMBER 30, 2022

– The Daniel Group 2022 Client Conference. Use videos, photos, blogs, and newsletters. We identified customers who gave a Passive NPS rating during their first interview in the 2020-2022 period. Remember, be on the lookout for our upcoming blogs about the conference presentations to help you improve your CX!

2022 98

2022 NPS Net Promoter Score Presentation 98

SAP Customer Experience

AUGUST 16, 2022

Virtual September 06-07, 2022 Agenda Dear Valued Customer, On September 6 – 7, 2022 we will host a virtual SAP MaxAttention Innovation Workshop focusing on ‘RISE with SAP – Business Transformation as a Service’. In this blog post you will learn more about the. Please find the current agenda here.

Workshop 80

Workshop 2022 Innovation Blog 80

Doing CX Right

OCTOBER 30, 2021

The post Workplace Trends in 2022 and Beyond appeared first on Doing CX Right. How will workplace experiences change in the upcoming years? Read predictions and plan ahead to gain customer and employee brand loyalty.

2022 59

2022 Loyalty Brands Customers 59

CSM Magazine

FEBRUARY 22, 2022

In this article, we will reveal the nine top ways to keep your customers informed in 2022. 9 best ways to inform your customers in 2022. As we mentioned in the introduction of this blog post, there are several ways you can inform your customers in 2022. Create a blog. However, the list does not end there.

Information 52

Information 2022 Social Media Webinar 52

Totango

MAY 13, 2022

In this blog, we’ll provide a guide to choosing the right digital engagement platform for your business needs. The post Six Best Customer Engagement Platform Tools for Onboarding in 2022 appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Customer Engagement 105

Customer Engagement 2022 Engagement Return on Investment 105

Lithium

JANUARY 4, 2022

We’d tell you exactly what will happen in 2022 if we could, but we can’t. Check out the four customer engagement trends you should be on the lookout for in 2022. Here is the latest on Atlas you should know about Some blog areas are limited to Khoros customers only.

2022 52

2022 Webinar Events Contact Center 52

SurveySparrow

AUGUST 22, 2022

And that’s why we wrote this Birdeye alternatives blog for you. Things we’ll cover in this blog: Try These 10 Birdeye Alternatives And Rejoice! This software makes pulling and integrating data from social media, online reviews, blogs, and other channels a cakewalk. That’s what Birdeye is. But is it a bed of roses?

2022 52

2022 Social Media Demo ROI 52

Totango

APRIL 5, 2022

Six of the Best NPS Software Solutions for 2022. The post Six Best NPS Software Solutions for 2022 appeared first on Best Customer Success Blog: Articles for Enterprise Growth. Not all tools will include all these features. Look for solutions with the features that fit your needs. Here are six of our top picks.

NPS 103

NPS 2022 Net Promoter Score Multi-Channel 103

Clarivate

NOVEMBER 15, 2022

The exceptional individuals designated Highly Cited Researchers 2022 have published multiple highly cited papers, ranking in the top 1% by citations for field and year over the last decade. Celebrating Highly Cited Researchers 2022. Of all the world’s researchers, they are one in 1,000. Research fuels the race for knowledge.

2022 111

2022 Government 2021 2019 111

Gainsight

APRIL 21, 2022

2022 has already been quite the year. In fact, in 2022, there are reportedly over 1,000 companies that were in hypergrowth and reached “unicorn” status worldwide. In fact, in 2022, there are reportedly over 1,000 companies that were in hypergrowth and reached “unicorn” status worldwide. PLG Readiness Assessment.

2022 52

2022 Government 2021 Magazine 52

Provide Support

FEBRUARY 4, 2022

The post Predictions for Customer Service Trends in 2022 appeared first on Provide Support Blog.

2022 74

2022 Customer Service Blog Customers 74

Lithium

FEBRUARY 1, 2022

Some blog areas are limited to Khoros customers only. Titans] How the Cisco Meraki Community Uses Blogs Thinking about using blogs in your online community? Our own Atlas community manager, , has compiled resources to advance your skills along with ways to share appreciation. Here’s the Atlas content you do not want to miss!

2022 52

2022 Events Webinar Blog 52

Stella Connect

DECEMBER 9, 2021

’ The experiencing self is you reading this blog – but what will you remember from reading this blog? Why Memory is the #1 Way to Drive Customer Service ROI in 2022. The post Guest Post: The #1 Way to Drive Customer Service ROI in 2022 appeared first on Stella Connect. This is your remembering self.

ROI 85

ROI 2022 Customer Service Customer Satisfaction 85

TechSee

JUNE 16, 2022

Jeff’s Inside Customer Service blog has been recognized as one of the Top 50 customer service blogs on the planet. As a consultant, he guides clients who want to develop customer-focused cultures. Over 1,000,000 people have taken one of his video-based training courses on LinkedIn Learning.

Customer Service 251

Customer Service Contact Center 2022 Magazine 251

Comm100

MARCH 14, 2022

In this blog, we’ll look at the top five reasons why live chat for government is critical in 2022. The post 4 Reasons Why Live Chat for Government is Critical in 2022 appeared first on Comm100. Keep reading to see why introducing live chat to government services could be the best decision you make all year.

Government 85

Government 2022 2021 Document 85

Eptica

AUGUST 4, 2022

Date: Friday, August 5, 2022 Author: Pauline Ashenden - Demand Generation Manager Creating a framework for digital transformation. Published on: August 05, 2022. In our latest blog we describe how you can increase your chances of a digital CX success by following a structured process that focuses on four key considerations.

2022 148

2022 B2B Blog Article 148