Five Overlooked Moments that may be Wrecking Your Customer Journey
Experience Investigators by 360Connext
SEPTEMBER 21, 2021
This article is sponsored by PayPal. It’s easy to think that if we’re neglectful toward our customers, it must be through some negative action. But the most common type of customer neglect we see is simply the lack of attention paid to putting the customer first. Take a look at your entire customer journey.
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