ViiBE Blog

FEBRUARY 28, 2022

ViiBE Blog How can live chat integration with co-browsing improve CX? Live Chat builds databases Every time a customer contacts your live chat support, they provide you with valuable data that can be used for your product and service improvement as you get closer to understanding your clients’ needs.

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ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Read now What are the ways to use CRM? CRM systems store all of your customer information in one place.

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ViiBE Blog

MAY 3, 2023

ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Henri de Braquilanges 6 September 2021 Call Center How to create empathy in remote customer service? Download now Impeccable customer service is one of the main blocks of a flourishing business in the long run. Kelly Dell 11 September 2020

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Currency Alliance

DECEMBER 17, 2019

This is the blog version of our Loyalty Strategy Guide 2020. A customer-first business will put the loyalty program at the heart of their data collection and customer engagement ecosystem – as the glue that binds every other product, service, or customer touchpoint together. There was a mix of good and bad, for loyalty in 2019.

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Loyalty 2020 Loyalty Programs Travel 64

Circular Edge

AUGUST 19, 2022

Blog Credit: Andy Morris, March 23, 2021 (How Business Intelligence Is Used in Accounting Today | NetSuite). Accounting professionals that take advantage of business intelligence (BI) don’t just enjoy increased productivity and accuracy. And the dashboard would provide continuous updates. Improve productivity.

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ChurnZero

JANUARY 26, 2021

This is a guest blog post by Jay Nathan, Chief Customer Officer at Higher Logic. But above all these responsibilities, I believe the most critical responsibility of a CSM is to ensure that customers are achieving their internal goals using your company’s products and services. . This is the person whose budget funds your product.

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Qualtrics

JUNE 30, 2020

That means that I manage the teams of creative directors and art directors, copywriters, user experience designers, account managers, traffic people, video production, basically anyone that you would think of at an agency that does creative work. I think the one of the best in the business, but same keynote productions. It'll be great.

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