How to Identify Weaknesses in Your Customer Journey Map
GetFeedback
JANUARY 12, 2020
Through Voice of the Customer (VoC) surveys and many other sources of customer feedback, it can seem like a game of whack-a-mole. Customer service takes too long to answer the phone. Perhaps a content marketing campaign could raise awareness that dual valve pumps existed, and would do a much better job than a cheap valve converter. .
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