InMoment XI
AUGUST 25, 2023
InMoment recently held a webinar featuring Forrester , an independent, research and advisory firm. Let’s dive into what we covered on our webinar. The scale of your CX program should align with your organization’s resources, goals, and customer base. If your program is too small, it may not move the needle at all.
8x8
FEBRUARY 21, 2019
This roadmap will get you started on the road to success. Reach out to your customers, too. If your demand generation team nurtures your customer base with ongoing communications, use that path to let them know you’ve heard their voices and acted on their needs and requests. Identify Participants and Roles. Take a Look.
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ChurnZero
MARCH 31, 2020
7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. During this time of economic instability, it’s critical that Customer Success teams protect and provide business continuity to their customers. No worries, if you missed the webinar, you can view it on-demand here. .
InMoment XI
OCTOBER 10, 2023
This ensures that businesses can maintain a consistently high level of service, fostering trust and loyalty among their customer base. Customer Effort Score (CES) While satisfaction is vital, so is the ease of the customer experience. Elevate your customer service game today by watching this webinar.
Amity
MAY 4, 2016
SaaS Tattler Issue 83 - Tools to Support Your Growing Customer Base. Yes, we recognize that some companies are a bit premature for a Customer Success Platform. However, that shouldn’t stop them from making their customers successful. Tools of the trade: Apps for customer success. AnyMeeting - (Score = 1807).
ChurnZero
DECEMBER 21, 2023
To make the right choices, however, you need a deep understanding of what your customers need and expect from you. Here’s the webinar in full. However, the process never stops, so when there’s a customer need that you don’t get to the first time around, come back around and prioritize it the second time.
ChurnZero
JULY 2, 2020
To understand the why and how behind putting the customer at the center of your business, we hosted a webinar with two founding team members of customer-first organizations: ChurnZero’s Chief Customer Officer Abby Hammer and inSided’s CEO/Co-Founder Robin van Lieshout. Customer Success Around the Web.
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