3 Popular “Customer-Centric Ideas” that Totally Miss the Point
Experience Investigators by 360Connext
FEBRUARY 26, 2015
Leaders often have the customers in mind when they have these ideas. They want to do the right thing, but they get caught up in the idea of the moment instead of investing in truly customer-centric ideas for their long-term strategy. Blog Customer Experience Featured Opinion customer engagement leadership linkedin marketing'
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