A Boring Customer Service Experience—That’s What Our Customers Want
ShepHyken
JULY 29, 2020
Call me boring, but I want the same thing every time—at least when it comes to customer experience. I want to predict the experience I’m going to have with the people and places I do business with. The bottom line is this: our customers may not know it, but they love boring. I want it to be good.
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