West Monroe

SEPTEMBER 17, 2023

Since you’re not wearing VR goggles today to engage with customers, it’s safe to say you made the right decision in not overturning your sales organization to a virtual sales process. So, what is gen AI, and how can it impact your sales organization?

Sales 52

Sales Marketing E Commerce E-support 52

BirdEye

SEPTEMBER 15, 2023

Sales is one of the most important functions in every organization – it defines your growth and business success. Anything you can do to bring efficiency and agility to this function, you must embrace it, and that begins with using AI in sales processes. Table of contents What is AI in sales? Why do we need AI in sales?

Sales 109

Sales 2023 Demo Social Media 109

BirdEye

AUGUST 7, 2023

There used to be a quick answer to “What is auto repair marketing?” Below, we delve deeper into 13 auto repair marketing strategies to boost your business. Table of contents What is auto repair marketing? Why is marketing for the auto repair business important? But now, most customers start their search online.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

Totango

DECEMBER 7, 2023

Merging sales and customer success (CS) is a delicate art that is often challenging but necessary for driving business results and creating a frictionless customer journey. Teaming leaders from each of these functions to focus on a respective industry, these “pods” work together to build deep knowledge and vertical expertise.

Sales 91

Sales NPS Customer Journey Customer Success 91

BirdEye

NOVEMBER 7, 2023

Do you know what’s the one thing that is crucial in getting more sales? As customers verify your brand’s reputation on top car review sites , you need to ensure that your email marketing strategy also delivers to meet their expectations. Car sales emails are a crucial part of that effective communication strategy.

Sales 113

Sales Automotive Advertising Demo 113

BirdEye

OCTOBER 11, 2023

This blog details the panel discussion on Grow sales by delighting customers with George Grigoryan – Marketing Director, SEV, and Vandana Agarwal, VP of Pre and Post-Sales, Birdeye and Justin Meredith. We are so happy to have you join us for today’s session, “How to grow sales by delighting customers.”

Sales 109

Sales Social Media Customers Multi-Channel 109

Uniphore

JULY 8, 2021

SALES DEVELOPMENT REPRESENTATIVE. Sales Development Representative. We’re seeking a curious, gritty and persuasive professional with sales development experience in the enterprise software space. Make outbound calls to director and senior manager level contacts at medium sized to large organizations in the North American market.

Sales 98

Sales B2B Employee Experience Measurement 98

BirdEye

DECEMBER 8, 2023

So, it’s pretty clear that corporate reputation management (CRM) isn’t just about following trends. However, managing corporate reputation could be tricky for many companies. If you’re looking for ways to set up or streamline your business’s online reputation management strategy, look no further.

Management 113

Management Social Media Brands Consulting 113

Magellan Solutions

APRIL 17, 2024

Did you know that sales representatives spend 65% of their time on administrative tasks such as repetitive data entry, leaving only 35% dedicated to actual selling activities ? Keep reading to learn more about automating CRM data entry services and boosting sales. This can lead to missed opportunities and lost sales.

Sales 52

Sales Customer Relationships Social Media Call Center 52

BirdEye

JUNE 15, 2023

As a local business looking to improve sales, your marketing strategy has to include a refer-a-friend program. And it works because refer-a-friend marketing campaigns rely on word of mouth to spread awareness about products or services. You might initially want to increase sales, boost website traffic, or generate leads.

Reference 98

Reference Sales Social Media Brands 98

TechSee

MAY 10, 2021

In the span of only six years, we’ve established ourselves as the market leader in visual assistance, selling to more than 100 Tier-1 leading enterprises worldwide. Our global sales team currently stands at 30, predominantly based in North America, the UK and throughout Europe. The TechSee sales experience is quite different.

Sales 109

Sales ROI Contact Center Culture 109

BirdEye

JULY 19, 2023

A glowing Carfax review is the first step in increasing your car dealership’s trustworthiness, reputation, and sales numbers. The market for used cars is full of challenges and risks. Earning positive reviews on Carfax is another part of managing your online reputation. Trust, in turn, increases customer satisfaction and sales.

Sales 98

Sales Automotive Competitive Advantage Insurance 98

Andrew Mcfarland

SEPTEMBER 23, 2022

A business development manager oversees sales and marketing efforts. Sales representatives focus on prospecting qualified leads and closing deals. Marketing is responsible for implementing marketing campaigns to promote the company’s products or services. Tasks performed by each department.

Sales 48

Sales Marketing Document Presentation 48

C3Centricity

APRIL 9, 2024

As has been claimed for decades, there are differences between B2C marketing strategies and those of business-to-business (B2B). As companies strive to navigate the complexities of their respective markets, the learnings one can gain from examining the nuances of both B2B and B2C marketing become self-evident.

B2C 90

B2C B2B Marketing Return on Investment 90

BirdEye

FEBRUARY 28, 2023

Having a social media presence is crucial for success in today’s market. Social media has become a primary way for people to discover and purchase new products, which means hiring a dedicated social media manager can seriously benefit your business. Table of contents What is a social media manager?

Social Media 98

Social Media Management Engagement 2024 98

Integrity Solutions

JUNE 23, 2020

All tech companies want to build a world-class culture, and front-line managers play a pivotal role. What kind of conversations are your front-line managers having with their customer-facing teams? With sales booming, several top salespeople were promoted to manager roles, and the expectations were high. By Mike Esterday.

Sales 85

Sales Management Culture Leadership 85

SurveySparrow

MARCH 24, 2024

Today, almost any professional activity can be automated, and sales management is no exception. Simply put, the right combination of sales tools can skyrocket your productivity levels. Still, several productivity and automation software services come in handy for most sales processes.

Sales 52

Sales Social Media Customer Relationship Management B2B 52

Totango

MAY 17, 2022

Wondering what is the best CRM for B2B sales? We’ll walk you through what customer relationship management B2B software is, what its benefits are, and a list of the top CRM companies, including the outstanding features and best uses for each. What is a B2B CRM? Why Do I Need B2B CRM Software?

B2B 81

B2B 2022 Sales Customer Relationship Management 81

Integrity Solutions

JUNE 14, 2021

Saying there’s no time for coaching or that someone has already reached their potential are just two of the prominent misconceptions around sales coaching. But some simple and very effective sales coaching techniques- when applied consistently and with sincerity and skill- can greatly raise the game of individuals and your entire sales team.

Sales 107

Sales Culture Management Sports 107

West Monroe

AUGUST 29, 2021

Treasury management (TM) sales historically have historically struggled, lack planning, and been viewed as a follower product set in commercial banking. Most relationship managers (RMs) lead sales activity with loans and only cross-sell TM solutions upon loan sale completion.

Sales 40

Sales Management Banking Financial 40

Think Customers

SEPTEMBER 21, 2021

Marketing and sales teams have traditionally had two separate objectives in most organizations: the marketing team works to get leads and fill the top of the funnel, while the sales team focuses on the bottom of the funnel and closing those leads. Lead prioritization is another people-based way brands can boost sales.

Sales 52

Sales Marketing Contact Center Webinar 52

CSM Magazine

MARCH 13, 2024

You’ve nailed down your target audience, you’ve crafted compelling marketing campaigns, and you’re seeing some success. But you know what’s even better than making a sale? Turning that sale into a loyal, lifelong customer. That’s where customer success management (CSM) comes in.

Customer Success 52

Customer Success Brands Management Social Media 52

ShepHyken

NOVEMBER 2, 2023

This week, we feature an article by Jessica Collier, VP of Growth Marketing at Assembly Software. She writes about how you can align customer service and sales in your organization. Therefore, it only makes sense to ensure that your sales operations are as harmonized with your customer service as possible.

Sales 58

Sales Customer Service Document Customer Satisfaction 58

BirdEye

MARCH 29, 2024

In a recent survey of our expansive network of over 150,000 customers, it was discovered that 81% of businesses manage their social media strategies at the corporate level. These platforms can transform how you connect with clients and improve your real estate reputation management.

Social Media 57

Social Media Sales Advertising Connections 57

BirdEye

JULY 5, 2023

And that is done with relationship marketing. This blog helps you grow your business with relationship marketing. Table of contents What is relationship marketing? Why does relationship marketing work? Why does relationship marketing work?

Marketing 98

Marketing Social Media Loyalty Programs Customer Retention 98

BirdEye

MAY 3, 2023

Marketing objectives are actions that’ll help you achieve your marketing goals. In this blog, we’ll share some strategies for setting effective marketing objectives to reach your desired results. And an effective marketing objective starts with strategies for each of these more manageable elements.

Marketing 98

Marketing Social Media Net Promoter Score Measurement 98

Andrew Mcfarland

SEPTEMBER 24, 2022

Before you jump from sales to project management, there are some things you should know. You should know that you will manage a client’s financials and other details. This is critical since many sales teams find their financials a complete mess when they hand the account over to project management.

Sales 48

Sales Management Financial Leadership 48

Integrity Solutions

MAY 24, 2023

What Is Sales Training? Sales Training – at its heart – should be about learning to uncover and identify customer needs, thus creating value and providing service. Successful sales people know is about doing something for the customer – not to the customer. What role will managers play?

Sales 52

Sales Culture Management Leadership 52

Integrity Solutions

MAY 12, 2020

With leaner sales organizations, your sales enablement strategy has to step up and be a valuable contributor to the organization. In many organizations, revenue has “fallen off a cliff,” as one sales leader put it, and companies are looking at where they can make cuts and recapture lost momentum.

Sales 126

Sales 2020 2019 Metrics 126

BirdEye

MAY 3, 2023

The choice of the right marketing channel can make or break a campaign. Choosing the most effective marketing channel can make sure that your efforts bring results. Table of contents Understanding marketing channels (what is it?) These marketing communication channels are pivotal in reaching your target audience.

Marketing 98

Marketing Social Media B2C Multi-Channel 98

Gainsight

OCTOBER 22, 2018

I started my professional career as a product manager. Over the years, I moved up from Product Manager to “Manager of Product Management” (still a bizarre title to me!) When I left the world of product management to become a CEO, Customer Success was barely a gleam in my colleague Dan Steinman’s eye!

Sales 95

Sales Marketing Customer Success Customer Insights 95

CSM Magazine

AUGUST 24, 2023

SAP CPQ improves sales performance via smart automation of custom-tailored pricing for multi-aspect products. Running a profitable business nowadays requires not only a marketable product but also advanced technologies to streamline the sales process. What is “Configure Price Quote”?

Sales 52

Sales E Commerce Document Consumers 52

BirdEye

APRIL 28, 2023

If so, then effective insurance marketing strategies are the way to go. You can also collect and manage reviews from Google My Business or industry-specific business listing sites. Social media marketing Consumers generally prefer to choose brands they trust and can obtain reliable information about online.

Insurance 98

Insurance Marketing Social Media Loyalty Programs 98