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How Do You Handle Multiple Feature Requests From Customers?

SurveySensum

One of our long-time SaaS clients, Alice, launched her business a few years ago, and her project management tool skyrocketed as it solved a few drawbacks of existing tools in the market. How to Manage Multiple Feature Requests? How to Manage Multiple Feature Requests? Where you can visualize, manage, and update the requests.

Roadmap 52
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Mastering the Public Apology: The Most Epic Apology Letters of Our Time, and What Your Business Can Learn from Them

Comm100

Hours later, at 7:00AM, they woke up to find their daughter dying on the bathroom floor. “I don’t think they can ever sell another product under that name,” advertising expert Jerry Della Femina told the New York Times in the first days following the crisis. In 1982, 12-year old Mary Kellerman woke up feeling sick.

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Brand Move Roundup – October 2, 2020

C Space

“Each holiday season we see new and different digital behavior created,” he explained. What happens is that new behavior doesn’t snap back [to] pre-holiday shopping, and that will be the case for the holiday in the context of the pandemic.” Enough is enough, it’s 2020,” said Danela Žagar, global brand manager for Intimina.

2020 40
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The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere

Gainsight

The result, as Moore explained, was that “Customer Success Management would soon ‘cross the chasm’ as a mainstream discipline across all businesses and industries.”. And in the fall we took Pulse on the road as Pulse World Tour visited New York, Boston, Atlanta, and Seattle. Suddenly we had to ask… W as this the new normal?

2021 45
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IFS & Astea Announce Definitive Agreement to Strengthen Global Leadership in FSM Business

Alliance by IFS

Combined company will have strengthened leadership position in Field Service Management (FSM) by integrating two of the most established and well recognized players in the market. By combining with Astea, IFS will further expand its global footprint beyond its more than 10,000 customers worldwide, of which 8,000 are in service management.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. Her areas of expertise include market research, program management, marketing, instructional design, and training.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. Her areas of expertise include market research, program management, marketing, instructional design, and training.