2018 Blog Customer Insights ROI 
Eptica
JANUARY 9, 2019
Date: Wednesday, January 9, 2019 Author: Anne-Claire Bellec - Marketing Director Reviewing 2018 – our top 10 blog posts from the year. At the Eptica blog we’ve looked at all of our posts from 2018 and come up with a top 10 of the most popular and topical, based on the number of views, comments and general feedback.
Eptica
FEBRUARY 6, 2019
Listening to customer insight can help deliver these changes, and ensure they deliver ROI. Reviewing 2018 – our top 10 blog posts from the year. Share this page on: Tweet. You might also be interested in these posts: The 4 barriers to meaningful consumer conversations.
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C3Centricity
MAY 25, 2020
Or worse, they invest in the latest platforms and systems in the hope that using technology to understand customers will help them with their knowledge void. If so, then just follow the steps I detail below and you will soon be doubling, quadrupling, if not getting 10x the ROI from your data. And then develop insights and actions.
Chattermill
MAY 23, 2018
by Dmitry Isupov on 24 May 2018. customer experience. The increasing buzz around customer experience (CX) is good news for both brands and consumers. This is why investment in traditional marketing does not have the return it used to and companies are now switching to building great customer experiences instead.
Thematic
MARCH 27, 2019
This helps you to act fast and solve customer issues on time before they leave. Look at this: In our own case study on Greyhound , Greyhound’s Senior Customer Insights Analyst Matthew Schoolfield reveals how they were able to identify that their customers in New York get frustrated when waiting for a late bus.
SurveySensum
JULY 14, 2020
Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].
Storyminers
JULY 6, 2020
A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line. He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. Arie Goldshlager.
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