BirdEye

MAY 17, 2023

Both qualities, today, are synonymous with Apple’s brand image. Founded in 2003, Tesla brought electric vehicles to consumers’ consciousness long before climate change dominated the headlines. Tesla’s mission statement describes its primary focus – electric car production and electric car consumer adoption.

Innovation 98

Innovation Sports 2001 Social Media 98

Retently

APRIL 5, 2024

Today’s consumers might browse products online before purchasing in-store or use their smartphones to compare prices while shopping at a physical location. Enhancing the In-Store Journey A customer’s journey within a store is like a combo of senses and choices carefully designed to create a lasting impression of your brand.

Retail 78

Retail Engagement Customer Experience Loyalty Programs 78

Optimove

NOVEMBER 1, 2022

– this month’s World Cup presents mobile marketers with even more opportunity to reach an audience already highly engaged and ready to enjoy promotions that “savvy” brands are lining up. Ensure that campaigns address what your audience is talking about in the moment and your brand will stand a far greater chance of scoring big.

Marketing 97

Marketing Social Media 2022 Advertising 97

SurveySensum

JULY 17, 2023

Do you have a favorite brand that you love to shop from even if you have absolutely no shopping requirements but go there just for the experience? Because I do and that brand for me is IKEA. Decathlon, a renowned sporting goods retailer, excels in this area. The same goes for the brand’s online store. But how to do that?

Retail 52

Retail Customer Experience Sports Customers 52

SurveySensum

JULY 17, 2023

Do you have a favorite brand that you love to shop from even if you have absolutely no shopping requirements but go there just for the experience? Because I do and that brand for me is IKEA. Decathlon, a renowned sporting goods retailer, excels in this area. The same goes for the brand’s online store. But how to do that?

Retail 52

Retail Customer Experience Sports Customers 52

NetBase

NOVEMBER 1, 2019

Finding new niche areas for brands to stand out is a top agency task – one that gets more challenging every day. A category that more agencies are turning toward for brand exposure these days is eSports. They help brands understand and exploit relevant trends. Brands Sponsoring eSport Athletes. Yes, as in gaming.

Brands 40

Brands Entertainment Advertising Sports 40

C Space

JULY 21, 2020

The Brand Move Roundup – July 21, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Four months ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. on July 21.

2020 52

2020 Brands Transportation 2002 52

NetBase

NOVEMBER 1, 2019

Finding new niche areas for brands to stand out is a top agency task – one that gets more challenging every day. A category that more agencies are turning toward for brand exposure these days is eSports. They help brands understand and exploit relevant trends. Brands Sponsoring eSport Athletes. Yes, as in gaming.

Brands 40

Brands Entertainment Advertising Sports 40

Optimove

AUGUST 9, 2022

Trust is a fundamental expectation of the 2022 consumer. For a start, we all spend more with the brands we trust (46% more!), And 39% said that brands they don’t trust continue sending ads or messages even after they’ve opted out. When a brand makes personalization a priority, trust inevitably follows.

Government 52

Government Events Sports Brands 52

Optimove

AUGUST 9, 2022

Trust is a fundamental expectation of the 2022 consumer. For a start, we all spend more with the brands we trust (46% more!), And 39% said that brands they don’t trust continue sending ads or messages even after they’ve opted out. When a brand makes personalization a priority, trust inevitably follows.

Government 52

Government Events Sports Brands 52

Optimove

FEBRUARY 16, 2023

“With Covid on a decline globally,” thought marketers everywhere at the beginning of 2022 and smiled, “We’re finally back to normal. And that, in a nutshell, is the story of 2022.  So, what have we accomplished in 2022 to help marketers do better? It’ll be smooth sailing from here on end.”

2022 52

2022 Sports Marketing Apparel 52

Optimove

AUGUST 15, 2022

This year, Google honed in on its ecosystem, and the need to adapt quickly to rapidly evolving consumer preferences. The change: With personalization becoming the critical element underpinning brand success, the last 24 months have seen both Google and Apple shipping upgrades that put app users firmly in the driving seat.

Marketing 52

Marketing Events 2022 Sports 52

Lumoa

JUNE 14, 2023

According to CustomerGauge’s 2022 report , NPS sports an impressive 41% trust rating among B2B businesses – higher than any other rating system of its kind! Meanwhile, 50% of consumers will likely switch to a rival after just one bad support experience. And you’re not alone in feeling that way.

NPS 83

NPS Customer Centricity Loyalty Presentation 83

BirdEye

APRIL 6, 2023

Digital products are popular because they let people download and consume at their own convenience. This is allowing for businesses such as coffee shops to craft their own flavors and build their own brands. You can earn loyal customers not just for your coffee, but also for branded merchandise.

2023 98

2023 Insurance Social Media Transportation 98

Maru Group

AUGUST 13, 2020

Consumer spending on travel and tourism, hotel rooms, conferences and weddings has plummeted by two thirds. McKinsey’s modeling suggests it will be 2022 or even 2023 before demand recovers. One person noted that, while “this is the time to experiment,” the question is “will consumers let us go there?

Hospitality 52

Hospitality Hotels Tourism Sports 52

Call Experts

FEBRUARY 12, 2020

And these solutions help agents quickly and accurately assist customers, protecting your brand, and customer satisfaction. . In 2019, automatic call distribution sported 23.3% through 2022. Consumer Experiences in The Digital World. year-over-year growth, and agent performance optimization increased by 39.2%.

Contact Center 69

Contact Center 2020 Call Center Omnichannel 69

SurveySensum

JULY 20, 2023

Recently, I went to H&M, my favorite brand, to snag a new pair of jeans. Improving Digital Retail Experience Customer Churn Category Growth Addressing Cart Abandonment Brand Reputation Improving In-Store Retail Customer Experience In-store Customer Churn High CLV Customers are Spending Less Why is That One Store Not Working?

Retail 52

Retail Feedback 2023 Social Media 52

Maru Group

OCTOBER 19, 2022

By Maru Entertainment & Technology | September 6, 2022. metrics, and to complicate things further, there is no consumer parlance to refer to what technically are free ad-supported linear streaming channels. They hope that this format can be replicated in international territories. Yet FAST is a tough topic to measure. FAST here ).

Entertainment 75

Entertainment Marketing Sports Download 75

C Space

SEPTEMBER 16, 2020

The Brand Move Roundup – September 16, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. In early March we began reporting daily on how brands were dealing with Covid-19. Fosun also owns Club Med.

2020 40

2020 Brands Tourism Travel 40

Gainsight

JULY 7, 2021

Pulse 2022? What would be the long-term ROI of virtual events when it came to brand awareness, pipeline and bookings? Restaurants, offices, sporting events, and other venues for public gatherings were slowly starting to reopen. What are key customers and prospects consuming? Would events ever go back to normal?

2021 45

2021 Events Social Media 2013 45