Remove 2022 Remove Consumers Remove Innovation Remove Loyalty Programs
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Building a Better Loyalty Program (and the Reward for Getting It Right)

BlueOcean

Salesforce research says consumers like us belong to 4.3 loyalty programs on average. If, for example, you’re a member of Nordstrom’s loyalty program, Nordy Club, you’re among a group of customers who are likely to spend three to five times more than non-members, and are consequently driving two-thirds of Nordstrom’s sales.

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Retail Customer Experience: Strategies for Keeping Shoppers Engaged and Loyal

Retently

Today’s consumers might browse products online before purchasing in-store or use their smartphones to compare prices while shopping at a physical location. Innovative retailers are leveraging technology to enhance the in-store experience and boost brand awareness. Moreover, the lines between online and physical commerce are blurring.

Retail 78
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QSR: How Restaurant Brands Can Compete With Third-Party Delivery

Strativity

With rising interest rates, inflation, and softening consumer spending, restaurateurs are facing challenges like those experienced during peak pandemic levels, but food delivery apps are no longer the boon they once were. But the success of these programs has as much to do with insights as technology.

Brands 52
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Why Apple’s NPS is the best in the Industry?

SurveySparrow

As of 2022, Apple’s NPS score is 72 — almost 20 points higher than the industry average of 54. Innovation. Innovation. Innovation. Take Apple’s watch and AirPods — they are very innovative because they solve common problems that people face. Loyalty Programs. Please enter a valid Email ID.

NPS 59
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Next-Level Customer Engagement: Advanced Tactics for E-Commerce Loyalty and Retention

CSM Magazine

As of 2022, global e-commerce sales surpassed $5.7 Traditional marketing tools and retention tactics that might have worked a decade ago are now outdated in the eyes of the savvy digital consumer. Gamified Loyalty Programs The world loves games, and e-commerce is no exception.

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The ultimate guide to business development in 2023

BirdEye

A sound strategy will allow you to identify, incubate, and execute new business development concepts that lead to innovation, new partnerships, and better relationships with new and existing customers. In 2022, the average cost per click was $0.97. Referrals According to Nielsen, 92% of consumers trust referrals from people they know.

2023 98
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Loyalty trends 2023: a year of cost-driven innovation

Currency Alliance

During 2023, brands will make it easier for more customers to realize value from loyalty program participation. This will help them engage many more customers – particularly in the mid-to-long tail: previously not seen as a valuable target for loyalty marketing, but now recognized as a leading source of incremental revenue.

2023 52